Human Resources Manager

PURPOSE OF POSITION
In partnership with Department Heads, responsible for the strategic implementation of Shipboard HR processes and procedures across all departments including; Employee Relations, Employee Communication, Training & Development, Coaching & Counselling, Quality of Life and Leadership Training.

REQUIREMENTS

YOUR RESPONSIBILITIES

• Responsible for providing leadership in the area of employee relations; internal guidance and assistance to dept. heads and shipboard managers on HR issues.
  
• Provide an accessible nurturing environment to handle employee relations issues using effective conflict resolution, assist in arbitrating disputes and resolving grievances, while guiding team members towards the correct outcome.
  
• In partnership with Senior Officers, takes a leadership role onboard implementing and sustaining the Viking Universal Service Standards.
  
• Develop, evaluate and modify HR processes, policies and procedures to ensure onboard departments can comply with requirements, as well as ensuring all legal and regulatory requirements are met.
  
• Participate in all investigations related to employee performance or policy violations.
  
• Facilitates employee resignation process including Exit interviews and communication with management where necessary.
  
• Take a leadership role with Senior Officers and shipboard management in the Quality of Life of all employees onboard.
  
• Proactively visits and monitors employee work areas to ensure there is a positive work environment and interacts fully with all employees.
  
• Responsible for leadership development onboard including feedback, assessments and training.
  
• Responsible for facilitating all change of department requests as per company procedure.
  
• In partnership with department heads, play a vital role in positively communicating organizational change initiatives, new company policies and procedures that effect shipboard employees.
  
• Represent the HR department in a professional and positive manner.
  
• Establish a career progression process to be used onboard ensuring transparency, fairness, sufficient skill level and experience.
  
• ​Active participation in onboard training programs.Coordinate and be actively involved in special projects and fulfill any other associated requirements as directed by the Director of Human Resources.
  

BENEFITS

• Working for the world's top Cruise Line company
• Salary in US Dollars
• Excellent benefits