Booking Clerk

Position: Booking Clerk

Water Tower Group is seeking a highly organized and detail-oriented individual to join our team as a Booking Clerk. This is a full-time position with potential for growth within the company.

Responsibilities:

- Manage and maintain booking schedules for various events and services offered by the company

- Communicate with clients to confirm bookings and provide necessary information

- Coordinate with internal teams to ensure all necessary resources are available for booked events

- Process payments and maintain accurate records of bookings and payments

- Handle any booking inquiries or issues in a timely and professional manner

- Continuously monitor and update booking system to ensure accuracy and efficiency

- Assist with administrative tasks such as filing, data entry, and answering phone calls

- Provide exceptional customer service to clients and guests

- Collaborate with team members to improve booking processes and procedures

Qualifications:

- High school diploma or equivalent required; additional education or training in hospitality or event management is a plus

- 1-2 years of experience in a similar role, preferably in the hospitality or event industry

- Excellent communication and customer service skills

- Strong organizational and time-management abilities

- Proficient in Microsoft Office and booking software

- Ability to work well under pressure and handle multiple tasks simultaneously

- Attention to detail and accuracy

- Team player with a positive attitude and willingness to learn and grow within the company

Join our dynamic and growing team at Water Tower Group and be a part of creating unforgettable experiences for our clients. Apply now to become our next Booking Clerk!