Head of Growth Operations (East Asia)

We are seeking a Head of Growth Operations (East Asia) to lead user growth, campaign execution, and channel operations across key East Asian markets within a fast-growing Web3 and digital assets environment.

This role focuses on scaling user acquisition, engagement, and retention through data-driven campaigns, channel expansion, and deep understanding of user behavior.

Responsibilities:

• Plan, execute, and optimize multi-channel growth campaigns, including online and offline events, community initiatives, and content-driven activities.
• Own campaign performance tracking, budget management, and continuous optimization of user experience and conversion.
• Expand and manage regional growth channels, including KOL partnerships and community network development.
• Design and execute channel operations to drive new user acquisition, activation, and transaction conversion.
• Analyze channel-level retention and transaction data to optimize resource allocation and improve overall efficiency.
• Develop and execute user growth strategies to increase engagement, retention, and lifetime value.
• Manage the full user lifecycle and collaborate with product teams to improve feature adoption and usability.
• Establish and maintain a robust data analysis framework to track operational metrics and guide decision-making.
• Continuously explore and apply new data analysis approaches to enhance growth performance.
• Monitor industry trends and competitor activity, translating insights into actionable operational strategies.

Requirements:

• Bachelors degree or higher in Marketing, Computer Science, or a related field.
• 3+ years of experience in growth, operations, or marketing roles within the internet, tech, or digital platforms sector.
• Experience working with overseas or international markets is strongly preferred.
• Strong understanding of social media operations, content marketing, and user growth methodologies.
• Proven ability in campaign planning, execution, and performance optimization.
• Data-driven mindset with solid analytical and reporting skills.
• Excellent communication, collaboration, and stress-management capabilities.
• Fluency in Korean and English or Chinese and English.

Benefits:

• Join a globally distributed organization with team members across 50+ countries.
• Work in a high-growth, fast-paced Web3 and digital assets environment.
• Competitive compensation and benefits.
• High level of autonomy within a streamlined organizational structure.
• Opportunity to directly contribute to the evolution of digital finance and next-generation platforms.