IT PRODUCT OWNER

Company Overview

Join our exceptional team at a Fortune 500 industry leader, at the forefront of a groundbreaking IT transformation. We're reshaping how work is done and solutions are delivered. We're committed to your professional growth, offering specialized tech-focused learning programs, flexible self-paced learning, and access to industry conferences and development resources. As a valued member of our tech and digital teams, you'll enjoy:

• A state-of-the-art tech environment embracing cutting-edge technologies.
• Unparalleled opportunities for continuous learning and personal development.
• A vibrant, diverse, and collaborative team and workspace.
• A strong emphasis on work-life balance and flexible work arrangements.

Job Summary

As an IT Product Owner, you'll hold a pivotal role in our exciting IT transformation journey. Collaborating closely with our business partners, you will drive the prioritization of enhancements, projects, and bug fixes. Your core responsibilities encompass:

• Crafting and refining user stories in close collaboration with an Agile Scrum Team, ensuring the delivery of functional software every 2 weeks.
• Strategizing for both long-term product development and immediate value delivery.
• Delving deep into business requirements and proposing alternative solutions for thoughtful consideration.
• Collaborating with the Scrum Master to identify and resolve sprint impediments.
• Skillfully managing stakeholder expectations and delivering effective project status updates.
• Continually optimizing our work processes through proactive, innovative solutions.

Job Responsibilities

1. Analysis and Solution Definition

• Attain subject matter expertise in select IT Products offered by the department.
• Act as the primary point of contact in Thailand for significant product requests, actively contributing to decision-making.
• Ensure the development team prioritizes high-value tasks and adheres to delivery timelines.
• Take ownership of the IT Products roadmap, steering its development and upkeep.
• Meticulously prepare and refine user stories and acceptance criteria, aligning them with business requirements.
• Foster cross-country collaboration to enhance IT processes within our Asia business.

2. Quality Assurance and Testing

• Collaborate closely with developers to ensure that solution designs meet user story requirements.
• Rigorously validate that acceptance criteria and testing conditions are met before closing stories.
• Ensure comprehensive testing plans are documented and executed before software releases.
• Promote the integration of automated testing into our solutions.
• Identify and document system deficiencies, presenting recommended solutions.

3. Project Support & Change Management

• Follow up diligently with relevant parties to ensure work adheres to agreed-upon schedules.
• Monitor deliverables and proactively address issues that impact delivery timelines.
• Champion Agile practices within development teams.
• Maintain transparent communication when implementing system changes, keeping stakeholders informed.

4. Other Duties as Assigned

Job Qualifications

• Bachelor's degree in Computer Science, Information Technology, Management Information Systems, or related fields.
• 5+ years of experience working as a Business Analyst, Product Analyst, or Application Support.
• Strong business analysis skills.
• Ability to hands-on manage and triage multiple parallel priorities.
• Ability to effectively and proactively interact and communicate with senior management, internal departments, clients, and vendors.
• Fast learner with good negotiation, analytical, and decision-making skills.
• Strong verbal and written (Thai and English) communication skills.
• General insurance industry background and knowledge is preferable but not required.

Elevate your career and become a driving force in our IT transformation. Join us as we redefine the future of work and technology. Take the next step and apply today to be a key player in our dynamic IT team!