Non-Performing Accounts Recovery Manager

Job Description:

The role of the Non-Performing Accounts Recovery Manager is pivotal in maximizing recovery and minimizing loss for the bank's portfolio of Non-Performing Accounts (NPA). This individual will strategically recall loans, negotiate favorable terms, and devise alternative solutions to address outstanding debts. A deep understanding of recovery processes, adept negotiation skills, and proficiency in legal aspects pertaining to loan recovery are essential for success in this role.

Key Responsibilities:

• Manage a diverse portfolio of Non-Performing Accounts with the primary objective of maximizing recovery and mitigating loss for the bank.
• Develop innovative solutions to resolve outstanding debts and negotiate optimal terms to achieve the best possible outcomes.
• Prepare comprehensive credit applications for submission to the Credit Evaluation Department, ensuring accuracy and adherence to guidelines.
• Conduct thorough post-mortem reviews on impaired loans, identifying root causes and weaknesses in the loan origination process and credit assessment.
• Effectively handle Potential Non-Performing Loan (PNPL) accounts as assigned, implementing tailored strategies for resolution.
• Ensure adequacy of specific provisioning for all accounts, maintaining compliance with regulatory requirements.
• Maintain meticulous documentation, including fire insurance, assets appraisal reports, and banking agreements, to support recovery efforts.
• Collaborate closely with external legal counsel to pursue and monitor litigation cases, ensuring timely and efficient resolution.
• Monitor and enforce compliance with debt restructuring terms and conditions, fostering positive relationships with customers.
• Regularly update and report on the status of NPA accounts to the Head of Business Development and designated bank officers.
• Actively participate in training sessions to enhance knowledge and skills relevant to the role.
• Handle any ad-hoc assignments from the Head of Business Development within specified timelines, demonstrating flexibility and responsiveness.

Qualifications:

• Extensive experience in Recovery & Legal background (2-3 years for Manager, 5-7 years for Executive), with a proven track record of success in managing Non-Performing Accounts.
• In-depth knowledge of recovery processes, including debt collection techniques and legal procedures.
• Strong negotiation skills, with the ability to communicate persuasively and secure favorable outcomes.
• Excellent writing and presentation skills, capable of producing clear and compelling documentation for internal and external stakeholders.
• Sound understanding of banking regulations and compliance requirements related to loan recovery.
• Proactive problem-solving abilities, with a keen analytical mindset to identify and address root causes of loan impairments.
• Demonstrated ability to multitask and prioritize effectively in a dynamic and fast-paced environment.
• Collaborative attitude, with a commitment to building strong relationships with both internal teams and external partners.
• Professional certifications or additional qualifications in finance, law, or related fields would be advantageous.