Administrative Director

WeCare Medical Specialty Group is a leading network of outpatient specialty clinics dedicated to delivering exceptional patient care through innovative treatments and compassionate service. Our multidisciplinary teams span cardiology, neurology, dermatology, and moreempowering patients and supporting referrers across the nation. As a remote‐friendly organization, we embrace cutting‐edge technology to streamline operations and foster collaboration among staff, providers, and partners.

Position Summary

As the Administrative Director, you will oversee all non‐clinical operations, ensuring that administrative functions scale in support of our growing clinical footprint. Reporting to the Chief Operating Officer, you will lead cross‐functional teams and implement policies, processes, and tools that optimize efficiency, compliance, and stakeholder satisfaction. Your strategic mindset and hands‐on leadership will be critical as we continue to expand our telehealth and inperson specialty services nationwide.

Key Responsibilities

Strategic Operations Management

Develop and refine administrative policies, standard operating procedures (SOPs), and performance metrics.

Align administrative strategy with clinical growth plans, identifying opportunities for process automation and cost savings.

Team Leadership & Development

Lead, mentor, and evaluate administrative staff across finance, HR, IT support, scheduling, and billing.

Drive a culture of continuous improvement, professional development, and high employee engagement.

Financial Oversight

Collaborate with Finance to prepare and manage annual budgets, forecasts, and expense controls.

Monitor key financial dashboards (e.g., accounts receivable, revenue cycle metrics) and propose corrective actions.

Regulatory Compliance & Risk Management

Ensure compliance with federal and state regulations (HIPAA, OSHA, ADA, etc.) across all administrative processes.

Oversee audit readiness and remediation plans; partner with Legal and Quality teams as needed.

Technology & Systems Administration

Guide selection and rollout of administrative systems (EMR‐adjacent tools, scheduling platforms, documentation repositories).

Champion data integrity, security protocols, and user training initiatives.

Vendor & Stakeholder Relations

Serve as primary liaison with outsourced service providers (IT helpdesk, billing vendors, facilities management).

Build strong relationships with internal leaders, clinical directors, and external partners to align objectives.

Required Qualifications

Bachelors degree in Health Administration, Business Administration, or related field. Masters degreepreferred.

Minimum of 710 years of progressive administrative leadership experience in a healthcare setting (specialty practice or hospital network).

Proven track record driving operational improvements in remote or hybrid work environments.

Deep understanding of healthcare regulations, revenue cycle management, and compliance frameworks.

Strong financial acumen: budgeting, P&L oversight, variance analysis.

Exceptional communication and interpersonal skills, with demonstrated success influencing cross‐functional teams.

Proficiency with enterprise administration systems (e.g., Epic, Athenahealth, Kronos) and Microsoft 365 suite.

U.S. Citizenship or valid work authorization in the United States.

Preferred Qualifications

Experience with telehealth program administration and virtual team management.

Certification in healthcare administration or project management (e.g., CPH, PMP).

Background in change management, Lean Six Sigma, or other continuous improvement methodologies.

Prior history of leading startups or rapid‐growth healthcare ventures.

Core Competencies & Skills

Leadership: Inspires trust, sets clear expectations, and empowers staff.

Strategic Thinking: Anticipates challenges, evaluates tradeoffs, and drives long‐term solutions.

Analytical Ability: Synthesizes data to inform decisions; comfortable with dashboards and KPIs.

Adaptability: Thrives in dynamic, technologyenabled environments.

Collaboration: Builds consensus across disparate teams and time zones.

Attention to Detail: Ensures accuracy and compliance in all administrative outputs.

Remote Work Expectations

Maintain a reliable home office setup (highspeed internet, secure workspace, phone/video conferencing equipment).

Standard U.S. business hours are 8AM5PM (local time), MondayFriday; flexibility for occasional early/late calls.

Occasional travel (up to 10days/year) to regional offices or corporate leadership retreats, as required.

Selfdirected, resultsoriented work style; proactive in communication and project updates.