Engagement/Growth Manager

Engagement/Growth Manager Wellx

• Candidates should apply exclusively on this link. Any further contact points will not be appreciated.
• Strong preference will be given to candidates with experience in customer-facing roles within tech companies.
• For candidates with strong experience, we are willing to adjust the role.

Wellx is building the future of health, wellbeing and insurance - one thats engaging, rewarding, and deeply human. As the regions first wellness-linked digital insurance platform, we partner with companies to deliver healthier lifestyles and measurable ROI. Our platform combines health tracking, gamified wellness, and smart insurance to help users live better and get rewarded for it.

We're hiring an Engagement or Product Growth Manager to completely own the client relationship from onboarding to downloads, to engagement and renewal. You'll be the main point of contact for our B2B partners (leading companies from GCC), using a data-driven, customer-obsessed approach to ensure engagement, satisfaction, and long-term success.

What You'll Be Doing

• Leading the full customer lifecycle: onboarding, campaign rollout, adoption tracking, engagement, and renewal
• Designing and executing product-led growth initiatives that drive app downloads, onboarding success, daily/weekly usage, and feature adoption
• Acting as a strategic advisor to clients (mainly HR, brokers, wellness leads), helping them design and optimize wellness campaigns through the Wellx platform
• Driving client engagement metrics: app usage, activation, campaign performance, coin redemptions, and overall satisfaction
• Owning quarterly business reviews, performance reports, and engagement workshops with clients
• Running wellness-focused webinars and in-person client events, with confidence in hosting and public speaking
• Using martech and CRM tools like Customer.io, HubSpot, or Braze to build journeys and manage client communications
• Acting as the voice of the customer, surfacing insights to product, marketing, and leadership
• Ensuring smooth renewal processes and identifying upsell or expansion opportunities

Must-Have Qualifications

• 4+ years of experience in a customer-facing role (Engagement Manager, Product Marketing, Account Manager, Customer Success Manager) in a tech or SaaS company
• Strong experience with martech platforms - Customer.io, HubSpot, Intercom, or similar tools
• Data-driven mindset - you analyze engagement metrics, user behavior, and campaign performance to optimize outcomes
• High customer centricity - you're proactive, empathetic, and always thinking about delivering value to clients
• Experience organizing and leading events, webinars, or workshops, with confidence in public speaking and presenting
• Strong project and relationship management skills - you're organized, articulate, and trusted by clients

Bonus Points

• Experience in healthtech, insurtech, or wellbeing platforms

• Proficiency in Arabic is a strong plus

• Experience with wellness programs or working with HR/wellness teams

• Regional knowledge of the GCC or KSA/UAE markets

Why Join Wellx

Wellx is more than an insurance company - were a mission-driven startup empowering people to take control of their health and rewarding them along the way. You'll work with a passionate, collaborative team and own high-impact client relationships that shape how organizations across the region engage with health and wellbeing.

What We Offer

• Competitive salary with generous equity options (ESOP)
• Clear career growth path
• Wellness-focused benefits package
• Own high-impact product initiatives in a fast-growing scale up company
• Work with a highly collaborative, fun, cross-functional team shaping the future of digital health and insurance
• Get ownership over product development, working directly with leadership

Apply on the link below.