IT Change Manager

About Welvaart

On a daily basis, we assume commitments and present solutions to our stakeholders in order to create a structure of human values, based on professionalism, honesty and rigor.

With a management based on Human Centered Design, we take care of our professionals with consistent career plans, but flexible with their needs and expectations of evolution. Our management team guarantees an empathetic and present leadership that will provide superior technological engagement and delivery to our clients' projects and products.

Project

We are seeking an experienced IT Change Manager to oversee and manage the change management process within our IT department. The ideal candidate will have a strong background in ITIL (Information Technology Infrastructure Library) frameworks and experience in managing change processes to minimize service disruptions and ensure smooth transitions.

Role

• Oversee the change management process, ensuring all changes are documented, reviewed, and approved before implementation.
• Chair Change Advisory Board (CAB) meetings to assess the impact and risks associated with proposed changes.
• Coordinate with various IT teams to schedule and implement changes with minimal disruption to services.
• Conduct risk assessments for proposed changes and develop mitigation strategies.
• Ensure that all changes comply with ITIL best practices and organizational policies.
• Maintain comprehensive documentation of all change requests, approvals, and outcomes.
• Prepare and present reports on change management activities, including metrics on success rates, failures, and improvements.
• Communicate effectively with stakeholders to ensure they are informed about upcoming changes and their potential impact.
• Collaborate with project managers, IT teams, and business units to align change management processes with organizational goals.
• Continuously review and improve change management processes to enhance efficiency and effectiveness.
• Stay updated with the latest ITIL frameworks and industry best practices.

What you can discover with us?

• Be part of a tech start-up
• Different scopes of project in different sectors
• Structure of fairness and equity salary (Consultant Profile)
• Training & Certification
• Career Path management
• More than 30 Partnerships
• Welvaart Ambassador Program

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