IT Administrator

About Welvaart

On a daily basis, we assume commitments and present solutions to our stakeholders in order to create a structure of human values, based on professionalism, honesty and rigor.

With a management based on Human Centered Design, we take care of our professionals with consistent career plans, but flexible with their needs and expectations of evolution. Our management team guarantees an empathetic and present leadership that will provide superior technological engagement and delivery to our clients' projects and products.

Project

The person in this role will be responsible for implementing innovative solutions to enhance operations and IT support experience, analysis of defects/enhancements and IT transformation process from old and outdated to new and modern technologies.

Role

• Gather technical requirements for system enhancements
• Participate in the change request process for any system updates (technical and functional)
• Participate in the technical testing effort ensuring a smooth delivery in production
• Participate in launching and following up on initiatives as assigned
• Assist in the respect of project deadlines and schedules
• Identify product gaps or weaknesses and suggest areas of improvement, as needed
• Communicate and apply project standards
• Prioritize from assigned projects and independently accept ownership of tasks
• Co-ordinate with various project stakeholders and provide timely updates on the status
• Perform level 3 support and analysis of reported issues, evaluate alternative business solutions, workarounds to minimize the impacts ensuring proper resolution and follow up with the vendor or service provider
• Ensure a smooth follow up of all technical processes (Online, STP, flows and batches), making sure known issues are well documented and available for first line of support

We are looking for

• Ability to understand business requirements and translate them to technical solutions
• Creative and logical thinking to analyze a change request / problem or issue and define potential solutions or improvements, ways to do it, and being able of transpose logical thinking to a schematic / diagram and documents for both presentation / discussion / documentation
• Capable of managing services running on Linux or Windows Servers (stop, start, deploy, debug)
• Capable of developing small programs using scripting language (Shell, Perl, Python, or Ruby)
• Academic or Professional knowledge of Confluence, JIRA, GIT/Bitbucket is a plus
• Understanding of Application Servers such as WebSphere, Tomcat, JBoss etc. is a plus
• Participate in planning, implementation, and sizing of the IT infrastructure
• Prior experience with job schedulers (e.g. CA Workload Automation, Control-M)
• Technical knowledge of protocols of all type TCP / IP / SMTP / FTP / HTTP/S is required
• Understanding of system architectures such as SSO, Firewalls, load balancer, storage systems and network basics is required.

What you can discover with us?

• Be part of a tech start-up
• Different scopes of project in different sectors
• Structure of fairness and equity salary (Consultant Profile)
• Training & Certification
• Career Path management
• More than 30 Partnerships
• Welvaart Ambassador Program

UNLEASH THE POWER OF YOUR CAREER