BPO Quality/Operations Manager - Order to Cash/Management - 120K - Mandaluyong

We are hiring for a Deal Desk Quality Manager/Operations Manager for a client located in Mandaluyong

This is an onsite work with shifting schedule, with a salary of up to 120K

At least 3 years of Leadership Experience and 1 year of experience in Order Management or Order to Cash would be non negotiable

• Candidate must possess at least have completed 2 years in college
• At least 2 years of working experience in a Quality Management role (ideal)
• Minimum of 3 years on a Managerial capacity (required)
• Minimum of at least 12 months experience with Order Management, Operations, or Order to Cash (required)
• Expertise with QA and Compliance processes, definition documents and scoring guidelines
• Experience coaching, inspiring and motivating others to meet goals and metrics
• Strong Analytical skills; Able to tell a story with data and metric
• Ability to understand contracts
• Experience with complex deal structuring
• Experience in Dynamics CRM and Salesforce CRM
• Experience working with the full Microsoft office suite and Google suite
• Must have knowledge on Quality Management framework
• English Proficiency of at least C1