Account Manager_Onsite_Dayshift_Pasig_Up to 40k

We are hiring for an Account Manager for a client based in Pasig City.

This is Onsite work following a Dayshift schedule.

Salary is up to ₱40,000.00 plus incentives based on experience.

Non -negotiable Requirements:

• 3+ years of experience in account management, sales, or customer service in IT.
• Experience in IT Account Management with experience in using CRM Tool.
• A specific industry relevant to the role (e.g., technology, healthcare, Retail, Manufacturing, finance) is a plus.
• Familiarity with project management tools and processes.
• Strong negotiation and problem-solving abilities

Other requirements:

• Proven experience as an account manager in Information Technology or in a similar client-facing role.
• Strong understanding of client relationship management, sales, and business development.
• Excellent communication and organizational skills.
• Ability to manage multiple client accounts and prioritize tasks.
• Proficiency in CRM software (e.g., Salesforce, HubSpot) and Forecasting.
• A degree in IT, business administration, marketing, or a related field is preferred.

Key Responsibilities:

• Manage client relationships. Serve as the main point of contact for clients, ensuring their needs are met and addressing any issues that arise.
• Maintain account records. Keep detailed records of client interactions, project progress, and account updates.
• Identify growth opportunities. Spot opportunities for upselling or cross-selling services to existing clients, adding value to their accounts.
• Collaborate with internal teams. Work with sales, marketing, and product teams to ensure that client expectations are met and deliverables are aligned with client goals.
• Monitor performance and reporting. Track account performance metrics, report on key outcomes, and suggest areas for improvement.