Business Development Executive

We are seeking a driven and client-focused Business Development Executive / Account Manager to join our team. This hybrid role combines new business acquisition with long-term client relationship management. You will be responsible for generating leads, converting opportunities into engagements, and managing accounts to ensure continued growth and client satisfaction.

Key Responsibilities:

Business Development & Lead Generation

• Identify and pursue new business opportunities through networking, referrals, market research, and outbound outreach.
• Handle inbound leads, qualify opportunities, and convert them into active engagements.
• Manage the entire sales cyclefrom initial conversation to proposal creation, negotiation, and closing deals.
• Achieve or exceed sales and revenue targets.

Client Relationship Management

• Build, maintain, and nurture strong client relationships to ensure satisfaction and retention.
• Conduct regular check-ins, understand client needs, track account health, and identify upcoming initiatives.
• Manage and grow existing accounts by identifying expansion and upsell opportunities.

Collaboration & Internal Alignment

• Coordinate with internal technical and delivery teams to ensure proposed solutions are feasible and aligned with client expectations.
• Support the development of proposals, presentations, pricing, and scopes of work.
• Ensure smooth transition of closed deals to delivery teams, staying involved as needed to maintain relationship quality.

Documentation & CRM Management

• Maintain accurate records of leads, opportunities, sales activities, and account updates using CRM tools.
• Document all client interactions, requirements, decisions, and progress throughout the engagement lifecycle.

Qualifications:

• 2-5 years of experience in business development, account management, sales, or client services preferably in a tech or digital agency environment.
• Proven ability to convert leads, close deals, and manage multiple accounts simultaneously.

• Strong communication, negotiation, and presentation skills.

• High attention to detail and a client-first mindset.

• Ability to work independently while collaborating effectively with cross-functional teams.

• (Nice to have) Understanding of software development processes, technologies, and industry trends.
• Willingness to travel when needed.