Network Engineer

Job Responsibilities:

Network Configuration & Maintenance

• Assist in configuring, maintaining, and supporting network devices such as switches, routers, firewalls, and wireless access points.
  

Incident Troubleshooting & Support

• Provide Level 2 troubleshooting for network-related issues, including
  connectivity failures, degraded performance, and access problems.
  

Monitoring & Reporting

• Monitor network health and performance using appropriate tools,
  proactively identify irregularities, and escalate to senior engineers when necessary.
  

Documentation

• Maintain accurate documentation of network diagrams, device inventory, configurations, and standard operating procedures.
  

Access & Resource Management

• Support in managing user access, IP address assignments, VLAN setups,
  and other network service requests.
  

Security & Compliance

• Assist in the implementation and monitoring of security protocols, including firewalls, VPNs, NAC, and access control policies.
  

Maintenance & Upgrades

• Perform routine maintenance such as firmware upgrades, patch
  management, and system optimization.
  

Infrastructure Support

• Provide support for site connectivity, LAN/WAN setups, and structured
  cabling requirements across offices.
  

Ticket & Request Handling

• Respond to assigned tickets and service requests related to network
  operations in a timely and efficient manner.
  

Continuous Learning & Development

• Engage in training and knowledge-building activities to enhance technical expertise and stay updated with networking trends and technologies.
  

Qualifications:

• Bachelor's degree in Information Technology, Computer Science, Electronics, or any related field.
• At least 2-4 years of experience in network administration, operations, or technical support.
• Hands-on experience with routers, switches, firewalls, and wireless access points.
• Experience in LAN/WAN environments, VPN configuration, and network troubleshooting.

• Knowledge of network protocols (TCP/IP, DHCP, DNS, VLANs, etc.).

• Familiarity with network monitoring tools and ticketing systems.

• Understanding of firewall rules, VPNs, and network security best practices.

• Basic experience with structured cabling and site connectivity setup.

• Proficiency in using command-line tools for diagnostics (e.g., ping, traceroute, telnet).
• Cisco Certified Network Associate (CCNA) or equivalent (e.g., CompTIA Network+) is an advantage.
• Any additional certification in network security or wireless technologies is an advantage.