Architecture Management Support

The Architecture Management Support role is primarily responsible for collaborating with the Solutions Delivery Team to develop and maintain the Architecture Specification Document (ASD) for every project. The role ensures that all project solutions are aligned with enterprise architecture standards, principles, and governance policies, while also supporting the Enterprise Architecture (EA) team in documentation, coordination, and compliance activities.

Principal Accountabilities

1. Architecture Documentation & Collaboration

• Work closely with the Solutions Delivery Team, Solution Architects, and Technical Leads to capture solution design details and document them in the Architecture Specification Document (ASD).

• Ensure ASDs accurately reflect the technical solution, system integration, and architectural alignment for each project.

• Coordinate with business analysts, developers, and infrastructure teams to gather architectural inputs and validate technical assumptions.

• Maintain an organized repository of approved ASDs and related architectural artifacts.

2. Governance & Standards Alignment

• Ensure all ASDs comply with enterprise architecture principles, reference models, and technology standards.

• Support the Architecture Review Board (ARB) by preparing architectural documentation and participating in reviews.

• Track and report deviations or exceptions to architectural standards, and assist in preparing recommendations for remediation or approval.

• Promote the use of standard architecture templates, tools, and methodologies (e.g., TOGAF, ArchiMate).

3. Support to Enterprise Architecture Activities

• Assist in maintaining architecture repositories (application, data, and technology catalogs).

• Help document and update reusable architecture patterns, decision logs, and lessons learned.

• Participate in EA-led initiatives such as capability modeling, technology assessments, and standardization efforts.

• Contribute to the continuous improvement of architecture documentation practices.

4. Communication & Stakeholder Engagement

• Coordinate effectively with the Solutions Delivery, Infrastructure, and Information Security teams to align on architecture deliverables.

• Facilitate working sessions and walkthroughs to review draft ASDs with project stakeholders.

• Support the EA team in presenting architecture deliverables to project steering committees or governance boards.

Qualifications, Skills, and Experience

• Bachelors degree in Information Systems, Computer Science, Engineering, or a related field.
• 2 to 4 years of experience in IT solution delivery, systems analysis, or enterprise/solution architecture support.
• Familiarity with architecture documentation standards and frameworks (e.g., TOGAF, COBIT, ArchiMate).
• Experience in preparing technical documentation such as solution blueprints, integration diagrams, or data flow maps.
• Strong collaboration and coordination skills across multidisciplinary teams.
• Excellent communication skills, both written and verbal, with attention to detail and clarity.
• Analytical thinker with the ability to translate technical discussions into structured documentation.
• Experience with EA or documentation tools (e.g., ABACUS, ADOIT, MEGA HOPEX, LEANIX, Visio, Draw.io) is a plus.
• Knowledge of insurance systems and reference architecture models (e.g., ACORD) is an advantage.

Key Attributes

• Highly organized, detail-oriented, and documentation-driven.

• Collaborative mindset, able to bridge technical and non-technical stakeholders.

• Self-starter with a proactive attitude toward continuous improvement.

• Adaptable to shifting priorities in a fast-paced project environment.