Job Openings
Lettings Manager
About the job Lettings Manager
Overview:
We are seeking a Lettings Manager to join our clients team based in Clerkenwell, London. As a prominent ambassador for their company, the successful candidate will demonstrate exceptional communication skills, professionalism, and enthusiasm. This role involves managing a team, fostering landlord relationships, driving new business, and ensuring departmental efficiency and compliance.
Responsibilities:
New Business:
- Act promptly and professionally on valuation inquiries, attend market appraisals, and follow up as necessary.
- Cultivate professional, enduring relationships with landlords, expanding and maintaining the Landlord Prospecting Database.
- Utilize marketing tools effectively to promote successful transactions and support centralized marketing initiatives.
- Monitor competitor stock and identify opportunities for service expansion within the office network.
Department Administration:
- Provide informed advice on pricing and marketing strategies to landlords.
- Ensure property and certification compliance for all landlords.
- Offer regular feedback and marketing guidance to landlords with properties on the market.
- Address day-to-day queries from landlords and tenants promptly.
- Train and guide negotiators to optimize applicant inquiries and adhere to company guidelines.
- Supervise file progression, including the approval of key documents such as draft tenancy agreements.
- Motivate and support the team to achieve targets, structuring their day effectively and maximizing banking opportunities.
General:
- Uphold and improve office procedures and systems.
- Maintain impeccable data quality and quantity on company software.
- Ensure adequate office coverage and staffing levels at all times.
- Report office maintenance issues and Health & Safety concerns.
- Manage team annual leave requests, and monitor absences and punctuality.
- Stay updated on legislative changes and industry guidelines.
Competencies:
- Superb organization, efficiency, and attention to detail.
- Excellent leadership skills with the ability to manage and motivate a team.
- Confidence in handling assertive, proactive team members.
- Strong interpersonal and communication skills.
- Adherence to high standards of professionalism and ethical conduct.
Working Hours:
- Summer Hours: Monday - Thursday 9:00 am to 7:00 pm, Friday 9:00 am to 6:00 pm, Saturday 10:00 am to 2:00 pm (on a rota basis with a half day in lieu).
- Winter Hours: Monday - Friday 9:00 am to 6:00 pm, Saturday 10:00 am to 2:00 pm (on a rota basis with a half day in lieu). Additional hours may be required to fulfill job responsibilities.
Benefits:
- Pension.
- Commission.
- Employee Assistance Programme with AXA Health: Access to AXA Doctor, 24-hour medical help with support, counseling, and physiotherapy advice
- Season Ticket Loan: Loan: Our client can meet the upfront costs of your yearly season ticket for traveling to work and deduct the cost from your salary over the following 12 months.
- Cycle to Work Scheme.
- Holiday Entitlement: 20 working days per annum, increasing with tenure.
- Public and bank holiday entitlement.
- Travel expenses covered for required business travel within London.