About the job Enterprise Sales Manager
Role Overview
The Enterprise Sales Manager is a senior commercial leadership role responsible for driving revenue growth across enterprise technology and IT solutions. This includes contact center platforms, IT infrastructure, managed services, and AI-powered customer experience solutions.
The role leads the sales department, sets strategy, manages and develops the sales team, owns the pipeline, and drives high-value enterprise opportunities from discovery through close.
Key Responsibilities
1. Sales Leadership & Team Management
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Build, lead, and develop the sales team.
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Set performance targets aligned to revenue plans.
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Conduct pipeline reviews, coaching, and performance check-ins.
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Recruit, onboard, and mentor sales talent.
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Foster a culture of accountability, customer focus, and continuous improvement.
2. Revenue Growth & Pipeline Management
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Own and achieve annual revenue targets.
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Build and maintain a qualified sales pipeline.
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Identify, qualify, and pursue enterprise opportunities.
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Drive new business acquisition and account expansion.
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Maintain accurate sales forecasts and report pipeline health.
3. Enterprise Business Development
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Build and sustain executive-level relationships with enterprise clients and stakeholders.
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Identify new market opportunities in priority industries.
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Develop strategic account plans for top priority clients.
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Represent the organization at industry events and forums.
4. Sales Execution & Deal Management
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Lead discovery meetings, needs assessments, and executive presentations.
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Coordinate with pre-sales teams to ensure solution fit and proposal quality.
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Oversee proof-of-concept and technical demonstrations.
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Lead commercial negotiations, pricing discussions, and contract finalization.
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Manage the complete sales lifecycle from lead to contract.
5. Portfolio & Solution Expertise
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Promote and position the full enterprise solutions portfolio to clients.
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Develop value propositions and competitive positioning for each segment.
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Stay current on evolving solutions and technology roadmap.
6. Cross-Functional Collaboration
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Work closely with pre-sales, proposal, and delivery teams to align solutions with client needs.
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Provide market intelligence and customer feedback to inform product development.
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Coordinate with marketing and demand generation teams on campaigns and lead quality.
Required Skills & Experience
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7–10 years of enterprise technology sales experience with a proven record of meeting or exceeding targets.
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3–5 years in sales leadership, team management, or sales manager role.
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Experience managing complex B2B sales cycles and large deal values.
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Strong negotiation skills and ability to engage at C-level.
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Experience working with system integrators, IT solution providers, or technology vendors.
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Established enterprise or government client network in Saudi Arabia or GCC.
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Proficiency in CRM tools (Salesforce, HubSpot, or similar).
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Arabic and English professional proficiency.
Preferred Solution Experience
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Contact center platforms (e.g., Genesys, Cisco, Avaya).
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Enterprise IT infrastructure, data center, networking, or security solutions.
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Managed IT or CX services.
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Customer experience or digital transformation programs.
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AI, analytics, or automation solutions in an enterprise context.
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Government/public sector procurement experience in GCC.
Professional Competencies
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Strategic commercial thinking and market opportunity identification.
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Executive presence and credibility with senior stakeholders.
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Leadership and team development skills.
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Customer-centric mindset and trust-building ability.
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Resilience and tenacity in long sales cycles.
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Data-driven decision-making and pipeline management.
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Collaborative approach across technical, pre-sales, and delivery functions.
Working Conditions
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Full-time, Saudi Arabia (Riyadh preferred).
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Hybrid work with office presence for team management and field visits.
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Regular travel within Saudi Arabia for client engagement and events.