IT Business Analyst – Process Unity Support

Based in Portugal, Wire IT is your specialized IT consulting partner with 18 years of experience driven by an experienced and senior team that helps clients make the right decisions in a fast-moving market.

Wire IT's ambition is to grow while keeping true to its nature: agile, people-centered, and fun. As we like to say: Its not only what we do, its how we manage that truly make the difference..

If you're looking for more than just a job - if you're looking for a place where you can truly make a difference - you might be the next person to join WIRE IT.

Role: IT Business Analyst - Process Unity Support

Location: Hybrid, Porto OR Lisbon, Portugal

Required Skills:

• 4+ years of experience
• Expertise aligned with a Bachelor's level in IT, Business, or a related domain
• Proven expertise in delivering IT support services within financial or risk-related environments
• Prior delivery of Business Analyst services, preferably within BAU support contexts
• Familiarity with LOA-related activities
• Operational capability to use the Process Unity platform
• Proficiency in JIRA and ServiceNow for ticket and incident management
• Advanced operational use of Microsoft Office applications
• Service delivery conducted in an English-speaking environment
• French language capability required and considered a strong asset

We offer:

• ­No-term full-time contract;
• Health Insurance;
• 22 days of paid vacation;
• 4 extra days annually (Carnival, Christmas Eve, New Year's Eve, Birthday);
• Meal Allowance on card (Coverflex);
• Referral Bonus;
• Special discounts and flex options;
• Training annual budget;
• A great team-oriented culture;
• Chance to become a part of a dynamically growing international company;
• Challenging projects giving the unique opportunity to grow and learn.

Following the EU General Data Protection Regulation No. 2016/679, we inform you that by responding to this announcement, you consent to the use of your data by Wire IT, for as long as necessary. In case of doubt or request for elimination of your personal data, please send an email to info@wireit.pt