Operations Manager – Shipping & Mining

Position Overview

We are seeking an experienced Operations Manager with strong expertise in the shipping, maritime, and mining sectors to oversee day-to-day vessel and logistics operations. The role is responsible for ensuring safe, efficient, compliant, and cost-effective execution of marine transportation activities, particularly those related to coal and mining logistics.


Key Responsibilities

Vessel & Marine Operations

• Oversee daily marine and vessel operations to ensure safe, efficient, and reliable execution.
• Manage operational activities for the company's fleet, including tug & barge, bulk carrier, and other relevant vessels.
• Develop and monitor vessel operating schedules, voyage plans, loading/unloading activities, and port calls.
• Ensure vessels are operated according to approved procedures, schedules, and operational requirements.
• Monitor vessel movements and coordinate closely with Masters, vessel crews, agents, ports, terminals, and customers.
• Ensure timely execution of vessel deployment, cargo loading, transportation, discharge, and return voyages.
• Monitor vessel performance and operational efficiency, identifying potential delays and operational bottlenecks.

Mining & Coal Logistics Operations

• Oversee marine transportation activities supporting coal and mining operations.
• Coordinate the movement of coal from mine/stockpile to jetty, barge, transshipment point, port, and end customer.
• Work closely with mining operations, logistics teams, cargo owners, traders, and customers to align production and transportation schedules.
• Ensure vessel and barge availability is aligned with mining production and cargo requirements.
• Monitor loading rates, cargo volumes, turnaround time, and transportation schedules.
• Identify operational risks that may affect coal delivery and develop appropriate contingency plans.

Fleet Planning & Optimization

• Develop operational plans to optimize fleet utilization and vessel availability.
• Monitor vessel schedules and ensure optimal deployment based on cargo requirements.
• Identify opportunities to reduce idle time, waiting time, port delays, and unnecessary operational costs.
• Coordinate vessel maintenance schedules with the Technical Department to minimize operational disruption.
• Monitor vessel downtime, off-hire, delays, and operational incidents.
• Develop contingency plans for weather disruptions, vessel breakdowns, port congestion, cargo delays, and other operational issues.

Port & Terminal Coordination

• Maintain effective coordination with ports, terminals, jetties, shipping agents, tug operators, and other marine service providers.
• Monitor vessel arrival/departure schedules and port turnaround times.
• Ensure loading and discharge operations are conducted safely and efficiently.
• Resolve operational issues related to berthing, loading/unloading, documentation, cargo readiness, and port restrictions.
• Build strong working relationships with key operational stakeholders.

Safety, Compliance & Risk Management

• Ensure all vessel operations comply with applicable maritime regulations, company policies, HSE standards, and operational procedures.
• Work closely with HSE and Marine teams to maintain safe vessel and cargo operations.
• Monitor operational risks and ensure appropriate mitigation measures are implemented.
• Investigate operational incidents, near misses, delays, and non-conformities and ensure corrective actions are implemented.
• Support internal and external audits, inspections, and regulatory requirements.
• Promote a strong safety culture and operational discipline across vessels and shore-based teams.

Performance Monitoring & Reporting

• Establish and monitor operational KPIs for vessels, crews, ports, and logistics activities.
• Track key indicators such as:
  • Vessel utilization
  • On-time performance
  • Port turnaround time
  • Loading/discharge performance
  • Cargo volume
  • Vessel downtime
  • Fuel consumption
  • Operational costs
  • Delays and off-hire
• Prepare regular operational reports and provide recommendations to senior management.
• Conduct root-cause analysis for recurring operational issues and implement improvement initiatives.

Team Leadership

• Lead and develop the shipping operations team and ensure effective coordination between shore-based and vessel personnel.
• Provide direction to Operations Officers, Marine Coordinators, Port Operations teams, and other operational personnel.
• Establish clear responsibilities, workflows, and performance expectations.
• Develop team capabilities through coaching, training, and performance management.
• Foster effective collaboration between Operations, Commercial, Technical, HSE, Crewing, Finance, and Mining teams.

Cost & Operational Efficiency

• Monitor operational expenses and identify opportunities to improve cost efficiency.
• Control costs related to fuel, port charges, agency fees, tug services, cargo handling, and other operational activities.
• Evaluate operational alternatives to achieve the most efficient transportation solution without compromising safety or service quality.
• Support management in developing annual operational budgets and forecasts.

Requirements

• Bachelor's degree in Maritime Studies, Nautical Science, Marine Engineering, Shipping, Logistics, Transportation, Management, or a related field.
• Minimum 7–10 years of experience in shipping, marine operations, mining logistics, or related industries.
• At least 3 years of experience in a managerial or supervisory operational position.
• Strong experience in vessel operations and fleet management.
• Experience with tug & barge, bulk carrier, coal transportation, or mining logistics is highly preferred.
• Strong understanding of port operations, cargo handling, vessel scheduling, voyage planning, and marine logistics.
• Experience coordinating with mining companies, cargo owners, ports, terminals, vessel crews, and marine service providers.
• Strong knowledge of maritime safety, operational compliance, and relevant shipping regulations.
• Strong leadership, problem-solving, decision-making, and stakeholder-management skills.
• Strong analytical and operational planning capabilities.
• Good command of English and Bahasa Indonesia, both written and spoken.
• Willing to travel to vessels, ports, terminals, and mining sites as required.