Internship - IT Solution Support

Key Objectives

Give assistance and technical support to other staff, so that they are able to perform tasks with the most comfort.

Roles and Responsibilities 

• Maintain and troubleshoot Hardware and Software.

• Coordinate between people inside and outside the company

• Do IT-related paper works and inventory process

• Analyze the problems and able to provide simple solutions to the problems

• Able to do the non-IT-related tasks as requested (It won't happen very often, we promise!)

Qualification and Experience 

• Graduated with at least the diploma or Bachelor Degree (Information Technology is a plus)
• Able to join internship 3+ months.
• Able to work onsite 3 days/week.

• Have knowledge about hardware system and equipment.

• Have knowledge about software and applications, for example, Windows, MacOS, Cloud applications

• Have knowledge about IT-related documents and IT access application

• Have knowledge about the Basic Network System

• Have good interpersonal skills, eager to learn new things (We're more than IT support, you know!)