Technical Sales Support (CRM Solutions)

Key Responsibilities:

• Creates detailed documentation of the solution, design and test cases
• Performs extensive testing of the software during development and integration with recorded results
• Is involved at all stages of project lifecycle
• Develop tools to assist in the development and testing of software with the aim of making it reproducible, automated and efficient.
• Provides support and troubleshoots problems occurring in production and QA

Competency/Skill Requirements

• At least a Bachelors/College degree in any of the following fields - Engineering, Computer Science, or Information Technology.
• Up to 2 years previous programming experience in an embedded systems or POS development environment.
• Basic knowledge of C/C++ programming is a must
• Knowledge of web based development tools/platforms/systems an advantage (e.g.HTML, CSS, Javascript)
• Telephony system (pbx) , CTI Linkage , CRM System integration experience.