Remote Admin & Client Support Specialist - Archer Gowland Redshaw

About Us

Brisbane's leading Chartered Accounting firm, with over five decades of expertise, is built on trust.

Archer Gowland Redshaw is a Brisbane-headquartered, full-service Chartered Accounting firm with more than three decades of experience as a trusted advisor. We go beyond the numbers, building genuine, long-term client relationships and delivering bespoke solutions tailored to your business and personal financial goals.

From SMEs and start-ups to large corporates, high-net-worth individuals, and self-managed super funds, our team has the depth and flexibility to meet diverse needs. We work alongside a strong network of legal, finance, and banking partners to ensure you're supported at every stage of your journey.

To learn more about us, please visit our website: https://agredshaw.com.au/

Why You'll Want to Be Part of Our Team

This isn't just another admin position; it's an opportunity to plant yourself at the heart of something meaningful. As our Administrative Assistant, you'll be the steady force that keeps operations flowing, trusted with real responsibility and the autonomy to make decisions that matter from your very first day.

You won't be working in the shadows here. You'll have a seat at the table, a voice that's heard, and colleagues who genuinely invest in your success, celebrating milestones, supporting your professional growth, and equipping you with everything you need to thrive.

We offer a dynamic and supportive work environment with excellent benefits, including:

• Competitive Salary: Between 60,000-90,000 Pesos per month (including 13th month)
• 100% Work From Home: Enjoy the flexibility of working from home
• Work-Life Balance: Monday to Friday, 7:00 am to 4:00 pm PH time
• Permanent work-from-home set-up
• Equipment supplied
• Collaborative and supportive team

Key Responsibilities:

Your contributions will reach across client-facing communication, operational administration, and team coordination. This is a role defined by range and energy, one where each day brings its own rhythm and demands. Core responsibilities include:

• Managing admin and client inboxes with a same-day response mindset
• Answering phones and providing a warm, professional first point of contact
• Handling client queries, scheduling, and correspondence with care and efficiency
• Assisting with client proposals, engagement letters, invoices, tax returns, and financial statements, ensuring accuracy and compliance
• Coordinating tax lodgements, including returns and BAS submissions
• Maintaining secure and organised digital filing systems
• Following up on overdue debtor accounts via email
• Supporting the Practice Manager with ad hoc personal assistant duties
• Calendar Scheduling & attending meetings.
• Contributing to continuous improvement in office policies and procedures
• Any other reasonable tasks that help the team and our clients succeed
• Ensuring the security, integrity, and confidentiality of data

About you: You don't need to tick every box, but you should recognise yourself in most of these:

• Minimum of 2 years of administrative experience, preferably in an accounting firm
• Strong verbal and written communication abilities
• Exceptional organisational skills and the ability to manage competing deadlines
• A self-starter who thrives working independently, but also loves being part of a team
• Detail-oriented and committed to getting it right the first time
• Genuinely cares about delivering great outcomes for clients and teamwork
• Proactive mindset. Always looking for ways to improve and add value

Software Knowledge: We will train the right person. Familiarity with any of the following is a bonus:

• MYOB Accountants Enterprise
• MYOB Practice Management System (MPM)
• Nimbus Document Management System
• MYOB Essentials and Account Right
• Xero
• Microsoft Office, especially Word and Excel

Sound Like the Right Fit?

If you're searching for more than just a job, a place where you're respected, given meaningful work, and part of a team that genuinely enjoys showing up, we'd love to connect.