Technical Support (Mandarin Speaking)

Job Responsibilities:

1. Engage with customers to understand their project requirements, offering customized solutions that support successful project execution.
2. Provide technical training to clients, ensuring they quickly grasp the products functionalities and applications.
3. Develop comprehensive technical documentation to guide customers in product configuration and usage.
4. Address and resolve technical issues efficiently to maintain a high level of customer satisfaction.

Qualifications:

1. Fluency in both Thai and Chinese is required.
2. A Bachelors degree or higher in Computer Science, Electronics, Communications, or a related STEM field is preferred.
3. Previous experience in product testing or technical support is an advantage.
4. Strong communication, analytical, and teamwork skills are essential for this role.