General Manager

General Manager - Food & Nutrition Services (Healthcare)

Location: Washington, DC | On-site
Experience Level: Director
Experience Required: 5+ Years
Education: Bachelor's Degree or Equivalent
Relocation Assistance: Yes
Visa Sponsorship: No

About the Role

We are seeking an accomplished General Manager (Food & Nutrition Services) to lead food operations at one of Washington, D.C.'s most respected academic teaching hospitals. This role oversees patient dining, retail, and catering services within a healthcare facility with over 600 beds.

The ideal candidate is a forward-thinking leader with proven expertise in healthcare food management, financial performance, process optimization, and union workforce leadership.

Key Responsibilities:

• Lead all contract food service operations, including patient meal services, retail dining, and catering.

• Drive high-quality food production and service delivery aligned with client and patient satisfaction standards.

• Manage budgets, financial goals, and operational KPIs.

• Maintain compliance with HACCP and all healthcare regulatory standards.

• Develop and coach management teams to deliver consistent, high-impact results.

• Build strategic partnerships with hospital leadership and department heads.

• Oversee payroll, staffing, and operational systems to ensure efficiency and excellence.

Qualifications:

• Bachelor's Degree (or equivalent combination of education and experience).

• Minimum of 5 years of management experience in healthcare food and nutrition services.

• Proven success managing in a unionized environment.

• Demonstrated leadership, financial acumen, and team-building skills.

• Proficiency with reporting tools and food service management systems.

• Strong communication and relationship management abilities at the executive level.

Preferred Certifications:

• Certified Dietary Manager (CDM) or Registered Dietitian (RD) preferred.

Compensation & Benefits:

• Competitive salary commensurate with experience.

• Relocation assistance available.

• Comprehensive benefits: Medical, Dental, Vision, 401(k) match, Paid Time Off, Tuition Reimbursement, and career growth opportunities.

Why Join Us?

This is your chance to lead a major healthcare food operation and make a measurable difference in patient experience, staff engagement, and operational performance. Join a company that values leadership, innovation, and compassion in healthcare hospitality.