Receptionist

Job Summary:

At Worood, first impressions matter. As our Receptionist & Front Desk Coordinator, you will be the face and voice of the brand, ensuring every guest, collaborator, and caller is welcomed with professionalism and grace. You will contribute to the seamless day-to-day operation of our luxury headquarters, creating an elegant and refined customer-facing experience aligned with Woroods premium identity.

Key Responsibilities:

• - Warmly greet and attend to guests, influencers, and collaborators.
• - Professionally answer and direct phone calls and handle general inquiries.
• - Maintain a pristine and elegant front desk and waiting area, reflecting Woroods brand image.
• - Receive and organize courier deliveries and vendor drop-offs.
• - Coordinate meeting schedules, appointments, and visitor logs.
• - Prepare and offer refreshments to guests as part of our hospitality experience.
• - Support the team with administrative tasks such as document handling, filing, and data entry.
• - Assist with event or in-office visitor setups (e.g., influencer fittings or partner meetings).
• - Uphold discretion, confidentiality, and a high level of professional conduct at all times.
• - Proven experience in front desk, hospitality, or luxury customer service (minimum 1 year).
• - Presentable, well-spoken, and calm under pressure.
• - Excellent communication in Arabic and English.
• - Warm personality, attention to detail, and professional etiquette.
• - Familiar with basic office software (Outlook, Word, Excel).
• - Passionate about luxury fashion and Woroods values.

Qualifications:

• - Proven experience in front desk, hospitality, or luxury customer service (minimum 1 year).
• - Presentable, well-spoken, and calm under pressure.
• - Excellent communication in Arabic and English.
• - Warm personality, attention to detail, and professional etiquette.
• - Familiar with basic office software (Outlook, Word, Excel).
• - Passionate about luxury fashion and Woroods values.