Job Openings 用户运营专员 User Operations Specialist

About the job 用户运营专员 User Operations Specialist

  • Manage and support user engagement operations across different stages of the user lifecycle.
  • Monitor user activity, feedback, and retention metrics to inform operational strategies.
  • Assist in executing user acquisition and retention campaigns (optional).
  • Coordinate with cross-functional teams (product, marketing, customer support) to ensure seamless user experiences.
  • Maintain and manage user data using tools such as MySQL and generate actionable insights.
  • Support ad-hoc reporting and automation tasks using Python (optional).
  • Provide language support in Khmer and English, with Chinese as a plus.

Requirements:

  • Proficiency in MySQL, ability to write queries and analyze data.
  • Experience or understanding of campaign operations is a plus.
  • Basic knowledge of Python for scripting or data automation is preferred.
  • Strong communication skills in Khmer and English (Chinese is a bonus).
  • Ability to work independently and within a team in a fast-paced environment.
  • Strong attention to detail, with a proactive and analytical mindset.

Working Conditions:
Monday-Friday 8:00-18:00

Location:

WOWNOW Head Office: #48-50, Street 310, Sangkat Boeng Keng Kang I, Phnom Penh, Cambodia

Contact Us:
Telegram: t.me/hrwownow
012 / 015 485 862 | 098 671 007 (Smart)
Email: recruitment@kh-super.com

Apply Now and be part of something exciting!