Crowd Management - Basketball Tournament - Phoenix, Arizona

We're building a roster of qualified Crown Management Personnel to support a major basketball tournament in Phoenix, Arizona, in February 2027! If you're a dependable and organized team player with strong communication skills and a passion for event operations, we want to hear from you. Join our team and help deliver a seamless, professional, and memorable experience for attendees, staff, and event partners.

YOU MUST RESIDE WITHIN A COMMUNABLE DISTANCE TO DOWNTOWN PHOENIX, ARIZONA

This is a short-term employment opportunity to support the event. Must be available for assigned shifts during the week of February 19–21, 2027, with potential additional hours for pre-event setup and post-event teardown. Must have reliable transportation.

WHAT ARE SOME OF THE RESPONSIBILITIES?

• Direct attendees through queues, entrances, exits, and designated walkways
• Monitor crowd density and identify potential bottlenecks
• Help maintain clear emergency exits and accessible routes
• Communicate crowd concerns to supervisors and venue security
• Provide directions and assist with orderly movement before, during, and after games
• Report incidents and follow venue emergency procedures

WHAT IS REQUIRED TO WORK FOR THIS ROLE?

• Local Availability: Must reside in the Phoenix metropolitan area or within a reasonable commuting distance
• Reliable Transportation: Must have dependable transportation and arrive on time for assigned shifts
• Schedule Flexibility: Must be available for event setup, event days, and/or teardown, including evenings, weekends, and extended shifts as assigned
• Communication Skills: Must communicate clearly and professionally with attendees, supervisors, vendors, and fellow staff
• Customer Service: Must demonstrate a friendly, helpful, professional attitude when assisting guests
• Physical Stamina: Must be able to stand and walk for extended periods; lifting and carrying requirements depend on the assigned position
• Teamwork: Must follow instructions, work collaboratively, and adapt to changing event needs
• Safety Awareness: Must follow venue policies, emergency procedures, crowd-control guidelines, and supervisor instructions
• Professional Appearance: Must comply with the event's dress code, uniform, and identification requirements
• Dependability: Must complete assigned duties, attend required briefings, and notify supervisors promptly of any scheduling issues
• Work Authorization: Must be legally authorized to work in the United States and complete required employment documentation
• Background Screening: Must successfully complete a background check

PREFERRED: Prior experience in sporting events, conventions, hospitality, guest services, logistics, or event operations is preferred but not required

Third-party applicants will not be considered.