Business System Analyst for SBM

About the Project

The Smart Banking Manager (SBM) is a strategic application within the organization, responsible for orchestrating product ordering and asset management processes across core business areas.
It supports critical banking operations such as card management, current account lifecycle, and bundled products, and serves as the primary system for managing the product catalogue.

As a Business System Analyst (Freelancer), you will play a pivotal role in ensuring the SBM platform operates efficiently and evolves to meet new business and technology requirements. Your work will have a direct impact on the organizations operational performance and customer experience.

Key Responsibilities

• Translate business requirements into detailed functional and non-functional technical specifications.

• Maintain continuous collaboration with stakeholders and Product Owners to clarify requirements and ensure alignment.

• Work closely with Solution Architects and Development teams to define and validate technical solutions.

• Create and manage User Stories, acceptance criteria, and documentation in JIRA and Confluence.

• Support developers and QA teams during implementation and testing activities.

• Contribute to system design and API specification efforts.

• Draft UML diagrams and maintain up-to-date business and system documentation.

• Ensure consistent alignment between business needs and technical solutions throughout the Agile lifecycle.

Required Skills & Qualifications

• Bachelors degree or higher in Computer Science, Business Informatics, Engineering, or related field.

• Minimum 5 years of experience in business and system analysis.

• Hands-on experience with SQL (T-SQL, PL/SQL, or DB2 SQL).

• Practical experience with API specification, testing, and integration projects.

• Ability to create and interpret UML diagrams.

• ️ Strong understanding of Agile methodology, with experience working in multi-disciplinary teams.

• Proficiency with JIRA and Confluence.

• Fluent in English, written and spoken.

Preferred Qualifications

• Experience in product management or product lifecycle projects.

• Familiarity with banking software systems, including administration and product workflows.

• Experience with system integration and database-driven applications.

• Strong analytical, structured, and solution-oriented approach.

• Excellent communication and presentation skills across technical and business teams.

• Proven ability to build collaborative relationships based on trust and accountability.

• Energetic, self-motivated, and eager to learn and continuously improve.

Ideal Freelancer Profile

We are looking for a freelancer, not a permanent employee a professional who:

• Works independently yet engages effectively in collaborative Agile teams.

• Is structured, analytical, and proactive in bridging business and IT requirements.

• Takes ownership of deliverables and ensures consistency across documentation and implementation.

• Demonstrates clear communication, adaptability, and solution-focused thinking.

• Brings best practices and expertise to strengthen the Smart Banking Manager (SBM) program.