Job Openings UX Researcher SAP Product Research

About the job UX Researcher SAP Product Research

Description:
The Product Research team is looking for a UX Researcher to deliver impactful insights that guide the SAP design system and support the development of a suite-first user experience. You will work with designers and product managers to identify user needs, uphold usability standards, and apply research-driven best practices throughout the development lifecycle.
Scope of Services / Deliverables:
  • Research Planning & Execution: Scope, plan, and conduct user research activities and present findings to stakeholders
  • Stakeholder Engagement: Collaborate with teams to identify goals, determine research needs, and select appropriate research methodologies
  • Deliver qualitative insights through user interviews, data analysis, and structured reporting
Team Description:
Part of SAPs UX Research Acceleration initiative, the role supports multi-disciplinary teams by providing evidence-based insights to optimize user experience across SAPs product ecosystem.
Purpose and Objectives:
To deliver strategic research insights that shape SAPs product design direction, ensuring alignment with user expectations and enterprise usability standards.
Project Support:
  • Design and execution of research plans
  • Collaboration across product, design, and development teams
  • Preparation of insight reports and research-driven recommendations
Skills and Qualifications:
  • 3+ years in UX research or related applied research setting
  • Familiarity with both qualitative and quantitative research methods
  • Formal education in HCI, behavioral sciences, psychology, or related field
  • Strong English communication skills (spoken and written)
Good to Have:
  • Experience with remote research tools and structured UX workflows
  • Prior work in enterprise or B2B product environments
Tools & Technologies:
(Not specified, but applicable tools may include Dovetail, UserTesting, Miro, Google Suite, Excel)
Duration & Type of Contract: 6+ months | Full-time | Contract-based
Working Hours / Time Zone Expectation: Standard CET hours, ideally available 10:0016:00 CET
Language Requirements: Fluent English is required
Travel: Not expected
Is it remote working?: Yes
Base Location: Bulgaria