Part-Time Virtual Marketing & Customer Support Agent

Job brief

One of our clients is looking to hire a part-time virtual marketing & customer support agent to assist with customer communication and digital marketing tasks. The ideal candidate is professional, organized, and knowledgeable in SEO and social media management.

Responsibilities

• Manage and respond to incoming calls/messages in a courteous and professional manner.
• Maintain and optimize the companys Google My Business profile.
• Create, schedule, and monitor posts on Facebook and Instagram.
• Design and maintain social media profiles.
• Support basic SEO efforts to improve online visibility.
• Come up with insights by studying trends.
• Utilize CRM software to track and manage customer interactions.
• Perform general administrative and marketing support as needed.

Requirements

• Excellent spoken and written English
• Basic Spanish is a plus, but not required
• Experience with social media platforms and scheduling tools
• Familiarity with SEO best practices and Google My Business
• Understanding of CRM systems (e.g., HubSpot, Zoho, Salesforce, etc.)
• Strong communication, organization, and multitasking skills

Ideal Candidate:

You are proactive, dependable, and comfortable managing both administrative and marketing-related tasks. You enjoy helping businesses enhance their online presence while delivering great customer service.