Virtual Administrative Assistant

Job brief

One of our healthcare clients is seeking a detail-oriented, tech-savvy Virtual Administrative Assistant to provide remote administrative support to their clinics daily operations. This role is ideal for someone who is organized, professional, and committed to exceptional service.

Key Responsibilities

• Manage patient scheduling, confirmations, and appointment reminders.
• Handle incoming calls, emails, and virtual patient inquiries.
• Maintain and update patient records securely in an EMR system.
• Process billing, insurance claims, and payments.
• Provide administrative support to healthcare providers and staff.
• Prepare documents, enter data, and organize digital files.
• Facilitate smooth communication between patients and clinic staff.
• Take ownership of assigned tasks and follow through to completion.

Requirements

• Proven experience as an administrative or virtual assistant (healthcare experience preferred).
• Demonstrated track record of reliability, accountability, and maturity.
• Excellent verbal and written communication abilities.
• Proficiency with office software and virtual communication tools (Zoom, Teams, etc.).
• Familiarity with electronic medical records (EMR) systems is a plus.
• Ability to work independently, handle sensitive information. responsibly, and take initiative.
• Willingness to complete a free HIPAA training course provided by the company.