Lisbon, Lisbon, Portugal

Customer Service Agents with high level of Dutch

 Job Description:

In Your Job Away we are looking for a Customer Service Advisor with a high level of Dutch, for one of our clients really well known in the customer service sector.

If you are a communicative person who is looking for a new career path and also understands the importance of delivering the best customer service, you are the perfect match for this job.

Join the team and work closely with a large, global operating company. You will be part of their multilingual team that provides assistance throughout the deliver process, giving the best advice and assisting all customer’s needs.

Check the responsibilities and requirements and apply !

Responsibilities:

  • Assisting customer’s needs by ordering supplies and issuing messages.
  • Answer calls from customers relating to the company’s services.
  • Processing pick up orders.
  • Tracking packages and requesting proof of delivery.
  • Providing shipping information and quotations.

Requirements:

  • High level or Native level of Dutch.
  • Fluent in English – minimum B1.
  • Great listening and communication skills.
  • Attention to detail, and aptitude for problem-solving.
  • High School diploma or equivalent qualification (minimum requirement).

Offer:

  • Stable work and career progression.
  • Facilities centrally located with an excellent public transportation offer and with canteen included.
  • Private health insurance since day one in the company.
  • Accommodation
  • Initial flight expenses refund.
  • Annually complementary return flight to your home country (within Europe).
  • Portuguese classes.
  Required Skills:

Personal Development Development Proof Quotations Shipping Transportation Expenses Insurance Customer Service Communication English Training