About the job House Person
About us
At Yurbban Hospitality Group, our mission is to bring happiness to people through the management of innovative and responsible tourism projects. We are guided by the following values:
- WOW!: We love originality and strive to surprise in every detail. We work with creativity, active marketing, and continuous innovation.
- CONSCIOUS: We aim to improve the world through responsibility and sustainability. We implement and collaborate on social responsibility projects to contribute actively.
- HONEST: We act ethically, making decisions consistent with our culture. We prioritize transparency in our actions and communication.
- PASSION: We give our best in every challenge, having fun when putting ideas into action.
- TEAM: We create together to achieve a shared goal where every opinion matters.
We operate accommodations and restaurants in cities such as Barcelona, Madrid, Sevilla, Miami, Bogotá, and Lima under the brands Yurbban, UMA Suites, and The Spot. As we continue to grow, we seek passionate professionals in the hospitality industry who share our vision and want to contribute to creating exceptional guest experiences.
Why work with us?
Working at Yurbban Hospitality Group is more than just a job; it's an opportunity to grow, innovate, and make a difference. We foster a collaborative work environment where every opinion matters. We value creativity, social responsibility, and transparency. Here, your work will have a purpose, and you'll contribute to the success of the company while growing both professionally and personally.
What can you expect working at YHG?
At YHG, you will enjoy competitive market salaries, growth and development opportunities, training programs, and a dynamic and collaborative work environment. Some of our additional benefits include:
- Career development opportunities within the Group.
- Regular team-building activities.
- Continuous training and innovation opportunities.
- Flexible work schedules.
- Discounts on group accommodations.
- Vision, Dental, Alternative Care plans.
- Retirement Plan.
- Paid Time off.
- Holiday paid.
Key responsibilities
Primarily responsible for maintaining cleanliness and order in a hotel or other facility by performing tasks like common areas, restrooms, replenishing supplies, helping Room attendants cleaning guest rooms, and reporting any maintenance issues. Also:
- Supporting: Making beds, taking linens, help with deep cleaning.
- Cleaning common areas: Sweeping and mopping floors, wiping down counters, cleaning windows, and removing trash from hallways and lobbies.
- Answer requests from guests
- Load cart with supplies & move it to the required area
- Enter guest rooms by adhering to proper procedures
- Replace used amenities in guest rooms
- Provide clean linens & dispose of the dirty ones
- Fold linens, make beds, & ensure bathrooms are clean
- Check all room appliances to ensure they are in working condition
- Adjust furniture, desk items, & appliances when necessary
- Dust furnishings & walls & remove marks from them
- Carry out floor care duties in hallway & guest rooms
- Immediately report any safety hazards, injuries, maintenance problems, or accidents
 Window cleaning
- Efficiently coordinate with reception staff to schedule room cleaning based on occupancy.
- Participate in interdepartmental meetings to maintain effective communication.
What are we looking for?
We are looking for a customer-focused, professional, and proactive individual who thrives in a fast-paced hospitality environment. Previous experience in a hotel or resort is preferred but not mandatory. The ideal candidate should possess:
- Strong customer service skills with a guest-first mindset.
- Excellent communication skills, both verbal and written; multilingual abilities are a plus.
- Familiarity with front desk operations and phone systems is advantageous.
- The ability to work flexible hours, including nights and weekends, as needed.
- A positive attitude, strong work ethic, and ability to work well in a team-oriented environment.
- Physical stamina to lift heavy luggage and stand for extended periods.
- Availability to work 8-hour shifts (morning, evening, and night shifts available), weekends and holidays required.
Qualifications:
- Minimum experience: 2 years in similar positions within the hospitality industry.
- Skills: Quality, cooperation, commitment, organization.
 An intermediate to proficient understanding of Computer systems such as: Nuvolo, Hotsos, Microsoft Word, Excel &
- Ability to multitask, work in a fast-paced environment and have a high-level attention to detail
- Maintain positive and productive working relationships with other employees and departments
- Ability to work independently and to partner with others to promote an environment of teamwork
- Must be able to stand or walk a minimum of eight-hour shifts.
 Must be able to be observant and quick to respond to various situations while also multitasking and handling stressful situations.
- Must be able to twist, tow (push or pull), reach, bend climb and carry objects as necessary.
Schedule: This position requires fully availability during mornings and afternoons, shift of 8 hours could be arranged between 6:00 am to 12:00 am, weekends required.
Work Location: Miami South Beach, FL.
Physical Demands: Prolonged periods of being stand and lifting 15 pounds or more
Work Authorization: Employee must be legally authorized to work in the United States.
FSLA Classification: Non-exempt
If you are passionate about hospitality, enjoy providing outstanding guest service, and thrive in a dynamic environment, we want to meet you!
Apply now and become part of Yurbban Hospitality Group at Miami Beach!