Job Openings Flow Specialist

About the job Flow Specialist

About Zabota

Zabota is a top-ranked global recruitment firm, recognized as a Top HR Staffing Company by Clutch in 2025. We specialize in helping high-growth U.S. brands build elite, remote-first teams. Our mission is clear: connect world-class talent from LATAM, Europe, and beyond with the most ambitious companies in the world.

About Our Client

Our client is a rapidly scaling email marketing agency specializing in high-performance lifecycle email systems for e-commerce brands. They work with a large volume of clients across multiple industries, delivering structured, conversion-focused email flow build-outs using Klaviyo.

About the Role

We are hiring a Flow Specialist to own the strategy, execution, and delivery of high-volume email flow build-outs for e-commerce brands. This role supports a one-time flow build-out offer consisting of 23 emails across six core lifecycle flows.

This is a highly execution-focused role designed for someone who thrives in fast-paced environments, manages multiple projects simultaneously, and delivers consistently high-quality work at scale. You will work with many brands on a defined scope, lead internal execution teams, and ensure a polished client experience that drives long-term growth opportunities.

What Youll Be Responsible For

1. Flow Strategy & Copy Development

  • Develop flow strategies tailored to each brands audience, positioning, and existing setup

  • Write or oversee copy for all six core flows

  • Ensure messaging is conversion-driven while maintaining brand voice consistency

2. Team Leadership & Project Execution

  • Lead and manage a team of three or more designers

  • Create structured briefs for designers and Klaviyo builders

  • Assign tasks, manage deadlines, and maintain execution velocity

  • Ensure projects are delivered on time and to quality standards

3. Client Experience & Communication

  • Lead one to two onboarding calls per day

  • Serve as the main point of contact throughout the build-out process

  • Present strategy, creative direction, and flow structure to clients

  • Collect, manage, and implement client feedback efficiently

4. Klaviyo Build Oversight

  • Collaborate closely with internal Klaviyo builders

  • Ensure flows are properly configured and aligned with approved strategy

  • Review and approve final builds prior to client delivery

5. Upsell & Growth Contribution

  • Identify high-potential clients for full-service Klaviyo management

  • Deliver an exceptional experience for priority accounts

  • Partner with leadership to transition qualified clients into ongoing engagements

What Success Looks Like

  • High client satisfaction across flow build-out projects

  • Consistent, on-time delivery of all assigned flows

  • Strong upsell conversion from flow-only clients into full-service accounts

  • Scalable systems that support high-volume execution

Ideal Candidate Profile

  • Strong background in email marketing and lifecycle strategy

  • Proven experience working in Klaviyo

  • Excellent copy judgment and strategic thinking skills

  • Demonstrated ability to manage designers and technical builders

  • Highly organized, process-driven, and deadline-focused

  • Comfortable handling high volumes of projects and clients

Offer Details

  • Working Hours: 9:00 AM – 5:00 PM EST

  • Contract Type: Full-time, remote

  • Base Salary: $4,500 per month

  • Performance Bonus: $1,000–$2,000 per month based on KPIs and upsell performance

Hiring Steps

  1. Initial Zabota Screening

  2. Client Interview

  3. Practical Task or Second Stage Interview

  4. Offer