Leasing Agent

We are seeking a Leasing Specialist to join our property management team in Vancouver, WA.

JOB NAME: LEASING SPECIALIST

JOB LOCATION: 1498 SE Tech Center Place #170 Vancouver, WA 98663

JOB CITY: VANCOUVER, WASHINGTON



JOB DESCRIPTION:

OFFERING COMPETITIVE SALARY WITH FULL BENEFITS

THE PERSON

Are you a goal-oriented, people person committed to learning and growth? Do you understand the fundamentals of Leasing in Property Management and strive for success with simplicity in a complex business? If you are rational, organized, inquisitive, and success-driven, we want to talk to you.

Our ideal Portfolio Leasing Specialist is:

· Hardworking. You bring high energy and thrive in a fast-paced, team-oriented environment. You proactively build relationships, encourage positivity, and adhere to company processes and operating systems with consistency and integrity. You are a decisive self-starter with a strong work ethic.

· Excellent with Communication. You are optimistic, professional, calm under pressure, and solution oriented. You handle complex situations appropriately, know when to involve others, and communicate clearly across teams. You are a rule follower, fast processor, and value focus, simplicity, and clarity. You demonstrate excellent phone skills and professional etiquette.

· Attentive to Details. You are highly organized, solutions-focused, and reliable with strong follow-through. You are engaged, aware, and invested in the success of the business as if it were your own.

Our ideal Leasing Specialist is energetic, down-to-earth, and confident in decision-making. You manage high rental inquiry volume, value follow-up, and ensure each lead results in either a tenant relationship or a positive Zenith experience.

QUALIFICATIONS

Required

• 2+ years of Leasing or Customer Service experience
• Critical thinking, conflict resolution, and problem-solving skills
• Track record of outstanding performance
• Professional image and presentation
• Ability to prioritize, multi-task, and work efficiently under pressure
• Excellent written and verbal English communication skills
• Computer literacy (MS, Google, Property/Project Management software)
• Strong organizational skills with attention to detail
• Proven team player with a positive, can-do attitude
• Personal integrity and commitment to excellence
• Valid Drivers License and good driving record (MVR required)

Preferred

• Demonstrated software proficiency
• Working knowledge of AppFolio

Desired

• General leasing or property management knowledge, including inquiries, showings, follow-up, and customer service
• Knowledge of EOS
• Working knowledge of Tenant Turner, Rent Engine, and Boomscreen

RESPONSIBILITIES

• Coordinate and schedule showings with a focus on conversion to Zenith residents
• Process applications and determine approval status
• Complete deposits and intake of rent payments
• Complete move-in leases and conduct move-in appointments with incoming residents
• Evaluate vacant properties and report maintenance issues, and do spiff cleanings as needed.
• Complete move-in inspections, documenting property condition prior to move-in
• Post notices as scheduled after verifying compliance status
• Provide personalized responsive service at front desk, helping with all walk-in needs
• Identify inefficiencies and support R3 (Review, Revise, Retrain) improvements
• Maintain accurate documentation and communication with PMs via email, Teams, and Zoom
• Conduct Facetime walk-throughs for onboarding, repairs, inspections, or emergencies
• Support remote teams with renewal notices, delinquency, and non-compliance notice printing, mailing, and physical postings
• Support accounting with scanning utility documents
• Meet with owners or residents as required
• Promote a positive team culture by living Company Core Values

This is a full-time, in-person position based in Vancouver, WA. Our office is a fast-paced, positive environment offering professional growth and training opportunities. This description outlines general responsibilities and duties may change at the discretion of the company.

About Zenith Properties NW, LLC

Zenith Properties is Clark Countys premier residential property management company, operating for over 17 years. We specialize in residential property management and real estate sales and are a nine-time Best in Business and Best Residential Real Estate Brokerage winner. We follow EOS, prioritize relationships, and are deeply connected within our community. We create raving fans on all sides of our business and believe property management should be done differently and better.

WHY Zenith Properties?

Zenith Properties is a fast-growing, family-owned company built on transparency, innovation, and teamwork. We are a group of talented Team Players who live by our Core Values.

• Excitement for innovation and the future
• Healthy work-life balance
• No State income tax in WA
• Monthly bonus opportunities based on financial performance
• Frequent team events
• Team-oriented culture
• Mid- to upper-tier single-family home niche
• Continuing education and professional development
• Comprehensive benefits

OUR CORE VALUES ARE:

• Always a Team Player
• Passion for Growth
• Fun
• Committed to Excellence
• Respectful to All
• Create Loyalty through Personalized Responsive Service

We are proud to be an Equal Opportunity Employer compliant with OSHA guidelines. All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation or any other characteristic protected by local law regulation, or ordinance.

COMPETITIVE SALARY AND FULL BENEFITS INCLUDE:

• Competitive Entry-level salary of $18 - $22 per hour based on qualifications and experience
• Eligible for Monthly Financial Performance Bonus, after 90-days of employment
• Dedicated Private Office Conveniently Located in Columbia Tech Center
• Professional Development and Advancement Opportunities
• Company Vehicle Provided for Field Appointments
• Medical, Dental, and Life Insurance
• Accrued Vacation Time / PTO / Sick Pay
• Paid Holidays
• 401k with a 4% Company Match
• Great Team Culture
• Smartphone Provided

Performance bonuses and other benefits are available after 90 days. The anticipated work schedule is full-time on-site, with intermittent participation in after-hours response being required. Successful completion of assessments, reference checks, pre-employment drug tests, and background screening will be required as part of the hiring process.

Do you want to work in a fun, close-knit culture where your opinion truly matters? Apply to Zenith Properties today!