Job Openings
CONVERSION & RETENTION AGENTS (PT)
About the job CONVERSION & RETENTION AGENTS (PT)
Are you fluent in Portuguese and passionate about customer service?
We are seeking experienced Conversion & Retention Agents to join our team in Greece!
In this role, you will be responsible for communicating with Portuguese-speaking customers to improve conversion rates and enhance customer retention.
Responsibilities:
- Conduct outbound calls to Portuguese-speaking customers to convert leads into sales.
- Provide excellent customer service in Portuguese to ensure customer satisfaction and retention.
- Address customer inquiries and resolve any issues or complaints effectively.
Requirements:
- Fluency in Portuguese (both verbal and written) is essential.
- Strong communication and interpersonal skills.
- Ability to work collaboratively in a team environment.
- Excellent problem-solving abilities and a customer-focused mindset.
- Flexibility to work in a fast-paced and dynamic work environment.
If you meet the requirements and are excited about engaging with Portuguese-speaking customers, we would love to hear from you!
Join us in Greece and be part of a dynamic team dedicated to customer satisfaction and business growth.
Please note that only for a conversion job the previous FX relevant experience is not needed!