GoHighLevel (GHL) Administrator
Job Description:
We are looking for a detail-oriented and experienced GoHighLevel (GHL) Administrator to manage, optimize, and maintain our GoHighLevel CRM platform. The ideal candidate will have hands-on experience with CRM administration, workflow automation, funnel building, email and SMS marketing, pipeline management, and system integrations. This role is responsible for ensuring our GHL platform supports efficient sales, marketing, and customer relationship management processes.
Key Responsibilities
- Administer and maintain the GoHighLevel (GHL) CRM platform.
- Build and optimize sales funnels, landing pages, websites, and forms within GHL.
- Create and manage workflows, automations, email campaigns, SMS campaigns, and appointment reminders.
- Configure and maintain sales pipelines, opportunity stages, calendars, and user permissions.
- Integrate GHL with third-party applications using Zapier, Make.com, APIs, and other automation tools.
- Import, clean, segment, and manage contact databases.
- Monitor CRM performance and troubleshoot technical issues.
- Create dashboards and generate reports on lead generation, sales, and marketing performance.
- Support marketing and sales teams by implementing new campaigns and automation processes.
- Ensure data accuracy, CRM best practices, and platform security.
- Stay up to date with new GoHighLevel features and recommend process improvements.
- Document workflows, automations, and system configurations.
Qualifications
- Minimum of 3 years of hands-on experience administering GoHighLevel (GHL).
- Strong knowledge of CRM administration, automation, and workflow design.
- Experience building funnels, landing pages, websites, and forms in GHL.
- Proficiency in email marketing, SMS marketing, and lead nurturing campaigns.
- Experience integrating GHL with third-party platforms using Zapier, Make.com, webhooks, or APIs.
- Strong analytical and problem-solving skills.
- Excellent organizational skills and attention to detail.
- Ability to manage multiple projects and meet deadlines.
- Strong written and verbal communication skills.
- Ability to work independently in a fully remote environment.
Preferred Experience
- Experience with Facebook Lead Ads, Google Ads, and other lead generation platforms.
- Familiarity with Stripe, Twilio, Mailgun, Calendly, Google Workspace, and other business tools.
- Experience with HTML/CSS is a plus.
- Knowledge of sales pipelines, customer lifecycle management, and digital marketing.
- Experience supporting agencies or service-based businesses.
- Experience working with remote international teams.
What We Offer
- Fully remote work environment.
- Flexible working hours.
- Competitive compensation based on experience.
- Opportunity to work with a growing international team.
- Exposure to advanced CRM automation and digital marketing technologies.
- Career growth and professional development opportunities.
Required Skills:
Environment Reports Performance Calendars HTML/CSS Permissions SMS Google ads Data Support Customer Relationship Management Import Development Pipelines Email Marketing Features Compensation Lead Generation CRM Organizational Skills Forms Campaigns Facebook Attention To Detail Automation Communication Skills Digital Marketing CSS Databases Security Administration Email Design HTML Business Marketing Sales Communication Management