Aldershot, United Kingdom

CSA

 Job Description:

About the Role
Challender Recruitment is seeking a proactive and customer-focused Customer Service Advisor (CSA) to join a leading automotive bodyshop team in Aldershot. This is an exciting opportunity for someone with excellent communication skills and a passion for delivering outstanding customer service in a fast-paced environment.

Key Responsibilities:

  • Act as the first point of contact for customers, providing a professional and friendly service.
  • Manage bookings, schedule repairs, and keep customers updated throughout the process.
  • Liaise with insurance companies and internal teams to ensure smooth workflow.
  • Handle administrative tasks including invoicing, job cards, and compliance documentation.
  • Maintain accurate records in line with company standards.

What Were Looking For:

  • Previous experience in a customer service role within the automotive or bodyshop sector is highly desirable.
  • Strong organisational skills and ability to manage multiple tasks effectively.
  • Excellent communication and interpersonal skills.
  • IT literate with experience using CRM systems.
  • A positive, team-oriented attitude and commitment to delivering exceptional service.

Benefits:

  • Competitive salary based on experience.
  • Opportunity to work with a reputable and growing business.
  • Supportive team environment with career development opportunities.

If youre ready to take the next step in your career and join a dynamic team, apply today through Challender Recruitment.

  Required Skills:

Development Cards Bookings Compliance Recruitment CRM Salary Invoicing Insurance Communication Skills Interpersonal Skills Records Documentation Business Customer Service Communication