Job Description

• Manage customer orders and provide support throughout the order placement process.
• Coordinate with customers regarding product specifications, development timelines, production schedules, and delivery requirements.
• Participate in sample development and production, ensuring samples meet quality standards before submission to customers.
• Liaise closely with Production, Technical, Planning, and Quality Assurance teams to ensure orders are completed on schedule and in compliance with customer requirements.
• Monitor order progress and proactively resolve issues that may impact production timelines or product quality.
• Prepare product costings and calculate costs for related services.
• Develop purchasing and order fulfillment plans to ensure smooth production flow.
• Prepare and submit regular reports on order status, production progress, and key performance indicators (KPIs) to management.
• Maintain strong relationships with customers and provide professional after-sales support when required.

Job Requirements

• College or Bachelor's degree in Business Administration, Textile & Garment, Supply Chain Management, or related fields.
• Good command of English in all four skills: speaking, listening, reading, and writing.
• Proven experience in team management within a manufacturing environment.
• At least 3–5 years of experience in Merchandising, Order Management, or a related role within the garment/textile manufacturing industry.
• Strong understanding of garment production processes, costing, sourcing, and order management.
• Proficient in Microsoft Office applications, especially Excel.
• Strong analytical, problem-solving, and data reporting skills.
• Excellent communication, coordination, and organizational skills.
• Proactive, detail-oriented, fast learner, and able to work under pressure.

Benefits

• 14 annual leave days per year.
• Competitive salary package, negotiable based on qualifications and experience.
• Annual performance bonus.
• 13th-month salary.
• Full Social Insurance, Health Insurance, and Unemployment Insurance coverage from the first probation month.
• Free lunch provided at the company.
• Monthly birthday celebrations and other company-sponsored events.
• Professional working environment with excellent career development opportunities.

Working Location

Song Thao Industrial Cluster, Cam Khe Commune, Phu Tho Province, Vietnam.

Company Shuttle Bus

• Daily shuttle bus service from Viet Tri City to the Company.
• Weekend shuttle bus service between Hanoi and the Company.
• Daily shuttle bus routes between the Company and Vinh Phuc, Lam Thao, Yen Lap, and Ha Hoa.

Contact: baohuyen@cnk-consulting.com.vn (Ms. Bao Huyen) - 0936 70 9898
Note: We appreciate all applications; however, only shortlisted candidates will be contacted