Hồ Chí Minh, Ho Chi Minh City, Vietnam
Customer Service - International Banking (Payment Reminder/Debt Collection)
Job Description:
1. Job Description:
- Make outbound calls to customers based on the database provided by the company.
- Contact customers who have used or are currently using installment loans, consumer loans, financial loans, etc.
- Remind customers of their obligation to make payments on time.
- Persuade customers to repay their loans in accordance with their agreed commitments.
- Assist and guide customers with payment methods, locations, etc.
2. Requirements:
- Age: Born in 1990 or later.
- Graduated; no current academic commitments (evenings/weekends).
- Confident and fluent communication skills.
- Highly motivated by financial goals and high-income potential.
- Positive and eager-to-learn attitude (No experience required; training provided).
3. Compensation & Benefits:
- Average monthly income: 9,000,000 - 25,000,000 VND (Base salary: 5,970,000 VND).
- Lunch allowance: 500,000 VND.
- Commission: 5,000,000 - 20,000,000 VND.
- 100% salary during probation.
Working Hours: 08:00 - 18:15 (1 hour 20 mins break). 4 days off/month (includes 3 Sundays and 1 day at month-end). Working on the first Sunday of the month is required.
Location
- Onehub Saigon Tower 1 - D1 Street, Saigon Hi-Tech Park, Tang Nhon Phu Ward, Thu Duc City, Ho Chi Minh City
- Flemington Tower, 182 Le Dai Hanh Street, Phu Tho Ward, Ho Chi Minh City
Contact: Ms. Ngoc Yen
Phone/Zalo: 0399 319 360
Email: ngocyen@cnk-consulting.com.vn
We appreciate all applications; however, only shortlisted candidates will be contacted.
Required Skills:
Banking Customer Service