1. Job Description

   • Identify and develop new customers, including cross-border e-commerce sellers, brand owners, manufacturers, and trading companies.

   • Proactively source potential customers through various channels such as LinkedIn, Facebook, WhatsApp, email, phone calls, exhibitions, and industry events.

   • Build and maintain a pipeline of prospective customers, ensuring continuous follow-up and conversion.

   • Maintain strong relationships with existing customers to enhance customer satisfaction and loyalty.

   • Identify additional logistics and supply chain opportunities to expand business with current customers.

   • Conduct regular customer visits and follow-ups to increase repeat business and shipment volume.

   • Achieve monthly, quarterly, and annual sales targets.

   • Increase customers' shipment volume and overall revenue.

   • Develop effective sales strategies to maximize business growth.

   • Monitor competitors' pricing, service offerings, logistics channels, and market activities.

   • Analyze industry trends and changing customer demands.

   • Provide recommendations for service and product improvements based on market insights.

   • Collaborate closely with Operations, Customer Service, Finance, and Warehouse teams to ensure smooth order execution.

   • Track shipment status and ensure timely delivery.

   • Assist in resolving shipment issues, claims, compensation cases, and customer complaints to maintain service quality.

2. Requirements

   • Bachelor's degree or above in Logistics, Supply Chain Management, International Trade, Business Administration, E-commerce, or related fields.

   • Experience in logistics, international express, freight forwarding, or cross-border e-commerce is preferred.

   • Familiarity with international express, air freight, sea freight, FBA first-mile, and e-commerce logistics.

   • An existing customer network in cross-border e-commerce or export business is an advantage.

   • Good understanding of Amazon FBA, international shipping, customs clearance, Incoterms (EXW, FOB, DDP, DAP, etc.), and cross-border logistics solutions.

   • Knowledge of international courier services (DHL, UPS, FedEx) and freight transportation (Air, Sea, Rail) is preferred.

   • Basic English communication skills, including email and business communication.

   • Chinese proficiency is a plus.

   • Strong business development, negotiation, and customer relationship management skills.

   • Self-motivated, results-driven, and able to work under sales targets.

   • Willing to travel for business meetings and customer visits.

   • Age: Over 25 years old.

3. Benefits

   • Salary: Competitive income with performance-based and project-based incentives.

   • Annual salary review based on performance.

   • 24/7 health insurance coverage for full-time employees.

   • Annual health check-up.

   • Full participation in Social Insurance, Health Insurance, and Unemployment Insurance (BHXH, BHYT, BHTN) in accordance with labor regulations.

   • Insurance contribution based on 85% of the official salary.

   • Training to enhance skills and professional growth.

   • Comprehensive training and a clear promotion path.

   • Team-building activities and company events.

   • Dynamic and creative working environment, with opportunities to access new technologies.

Liên hệ (Contact): 0328031953/ dat@cnk-consulting.com.vn

Ghi chú (Note): Chúng tôi đánh giá cao tất cả các hồ sơ ứng tuyển; tuy nhiên, chúng tôi chỉ liên hệ với những ứng viên phù hợp
(We appreciate all applications; however, only shortlisted candidates will be contacted.)