Position: IT Business Application

Salary Range: 1000-1200 USD

Location: Hai Duong

Reporting directly to Vietnamese Manager.

2 rounds of interviews: offline round with Vietnamese Manager and online round with US headquarters.

RESPONSIBILITIES:

This position is primarily responsible for the operation and maintenance of all Business Applications (such as Manufacturing Execution System - MES and Enterprise Resource Planning - ERP), as well as providing timely resolution of user-related issues.

Key Responsibilities:

• Provide support to users by resolving a wide range of Business Application issues.
• Conduct training sessions for users on specific functions and modules within Business Applications.
• Process Optimization: Work collaboratively with Production, Quality, and Engineering teams to review and enhance manufacturing processes (e.g., BOM management, scheduling, quality assurance) through MES-driven solutions.
• Industry 4.0 Integration: Support smart manufacturing initiatives by integrating MES with technologies such as IoT, AI, machine learning, and automation to enable advanced data-driven operations.
• Administer and manage Business Application environments (servers/cloud systems) to ensure stable and efficient operations, including user account management, master data maintenance, system configurations, landscape management, update planning, event/log monitoring, and development of basic reports, interfaces, workflows, and enhancements.
• Partner with cross-functional teams (Production, Quality, Technical, etc.) to gather requirements, identify areas for improvement, and design scalable technical solutions tailored to business needs.
• Collaborate with external consultants or vendors to ensure proper design, development, testing, and deployment of custom modules or system functionalities.
• Coordinate with the Global IT Business Application team to ensure local systems align with global solution architecture standards, manufacturing technology strategies, and system integration guidelines.
• Execute additional tasks or responsibilities as delegated by the IT Manager.

REQUIREMENTS:

• Bachelors degree in Computer Science or a related field.
• Proven experience of 3+ years as a Business Application Specialist, managing the operation and maintenance of MES and ERP systems.
• Familiar with manufacturing processes such as BOM management, production planning, quality management, MRP, and relevant ERP/SAP S/4HANA modules (FICO, MM, PP, QM, SD, PM, HR, etc.).

• Hands-on experience with SAP Digital Manufacturing (DMC), Siemens Opcenter, or Rockwell FactoryTalk, focusing on areas like manufacturing master data management, configuration, automation, execution, and insights.
• Strong knowledge of integration tools and protocols (e.g., APIs, REST) for connecting MES with IoT devices, PLCs, SCADA systems, and other automation technologies to implement AI, Machine Learning, and Industry 4.0 solutions.
• In-depth understanding of MES functionalities such as production tracking, scheduling, quality control, inventory management, and performance analysis.
• Experience with system integrations, workflow management, and using Power BI for reporting and data analysis.
• Proficient in technical writing and creating training materials for users.
• Proficient in English communication (both written and verbal).
• Industry certifications related to MES, ERP, SAP S/4HANA, SAP Digital Manufacturing, or similar systems are highly desirable.

Working Conditions:

- Working hours: Monday to Friday (7:30 AM 4:30 PM)

- 13th salary month+ bonus (April 30, September, year-end bonus), salary increase twice a year based on evaluation (average increase 5%).

- Probation period: 2 months, 85% basic salary + 100% allowance.

- Annual leave: 12 days per year.

- Insurance paid on full salary.