Job Title: Overseas Customer Support (Mainly for Japan)
Work Location: Hung Yen
Working Hours: Monday to Saturday (8:00 AM 5:00 PM), with 2 Saturdays and all Sundays off per month

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Key Responsibilities:

- Handling inquiries and communication with overseas customers, mainly in Japan (via email, phone, and face-to-face)

- Responding to customer inquiries, resolving issues, and providing after-sales support

- Conducting sales activities and building relationships with existing customers

- Coordinating and collaborating with internal departments

Requirements:

- Fluent Japanese (business level)

- Average English communication skills

- Experience living in Japan (must have graduated from a Japanese university or worked in Japan; trainee experience only is not acceptable)

- Experience in sales roles

- Strong communication and customer service skills

- Understanding of Japanese business manners and culture

- Experience in sales within the manufacturing industry

- Willingness to work long-term

Benefits:

- Salary: up to 50 mil

- Social insurance based on full salary

- 13th-month salary bonus.

- Salary reviews twice a year.

- Annual company trips.