Hanoi, Vietnam
QA Manager
Job Description:
SCOPE AND GOALS OF THE POSITION:
Ensuring that the requirements for factorys quality assurance ability are effectively implemented and maintained by the factory.
RESULTS AREA:
- Implement all relevant procedures described in the Quality Management System (QMS) and ensure compliance
- Respond to customer complaints putting in containment actions, full analysis, poka-yokes (error proofing), and implementing short-term and long-term countermeasures.
- Evaluate, approve and/or provide expertise for problem solving (e.g., root cause and robust permanent corrective actions), internal/external audit preparation, etc.
ACTIVITIES:
- Understanding and complying with the usage and marking requirements of compulsory product certification/CQC voluntary certification, conditions of cancellation, suspension and withdrawal, to ensure certificates and marks are used properly.
- In charge of supervising the production process to make sure that all products meet consistent standards
- Establish Flow Process Chart (FPC), Control Plan (CP) for new model. Review/Update when necessary.
- Discover Supplier Quality Manual and Customer-specific requirements with each Customer.
- Work with New Model Department to prepare and submit PPAP package to Customer
- Follow Initial Control of new model.
- Prepare/follow items for External Audits (Certificate Body of IATF, homologation)
- Solve Customer Claim (receive information from customers, coordinate other depts to find out root cause/ corrective actions, prepare report, submit to customer).
- Control Internal/ External changing point.
JOB REQUIREMENTS:
- University graduation in major of Industrial or Mechanical Engineer's degree.
- Have a 5 years of experience in the role of Quality Manager in automotive field
- Language: English
- Competencies:
- Responsibility development
- Credibility
- Gaining commitment
- Striving for excellence
- Supplying solutions
- Customer focus
- Strategic thinking
- Promoting innovation
- Adaptability to change
- Teamwork
- Effective communication
- Support
BENEFITS:
- Bonus 2 times/ year
- Probation 2 months with 100% official salary
- PTI insurance health care
- Working time from Monday to Friday