Account Manager — Healthcare MSP - West Palm Beach, FL

Location: Hybrid / Client-facing as needed
Employment Type: Full-time

About the Role

Our healthcare-focused MSP client is seeking a high-performing Account Manager to grow and expand existing healthcare client relationships. This role is built for someone who understands that selling in healthcare is consultative, trust-based, and outcome-driven, not transactional.

You will own a book of healthcare accounts (medical practices, clinics, multi-site groups, and related organizations) and be responsible for expanding services in a highly regulated environment.

What You'll Be Responsible For

Revenue Growth & Expansion (Healthcare-Focused)

• Own and grow a portfolio of healthcare clients (clinical, administrative, and executive stakeholders)
• Identify and close expansion opportunities across managed services, cybersecurity, cloud, backup, and compliance initiatives
• Base salary plus commissions/incentives
• Drive renewals, contract expansions, and multi-year agreements
• Accurately forecast pipeline and maintain strong CRM discipline (ConnectWise)

Client Relationship & Advisory

• Build trusted advisor relationships with practice owners, administrators, and healthcare leadership
• Lead regular business and technology reviews with a focus on risk reduction, compliance, and operational stability
• Translate regulatory and operational requirements into actionable IT and security solutions
• Serve as the primary commercial owner for assigned healthcare accounts

Internal Collaboration & Delivery Alignment

• Partner with vCIOs, Solution Design, & Service Delivery.
• Ensure clean handoffs between sales and delivery
• Advocate internally for client needs while maintaining margin and scalability

What Were Looking For

• Proven success in a quota-carrying Account Manager role, ideally within a healthcare MSP or regulated IT services environment
• Experience selling into HIPAA-regulated environments strongly preferred
• Strong understanding of healthcare buying cycles and risk-based selling
• Comfortable carrying revenue responsibility tied directly to compensation
• Consultative, relationship-first selling approach
• Excellent communication, follow-up, and stakeholder management skills

Compensation & Growth

• Competitive base salary
• Aggressive, uncapped commission structure
• Top performers consistently earn an extra 50%+ of their base salary in commission
• Clear path into senior account leadership or healthcare strategy roles

Why This Opportunity

• Established healthcare client base with expansion potential
• Mission-critical services in a compliance-driven industry
• Long-term client relationships built on trust and outcomes
• Strong earning upside for high-accountability performers
• MSP growing 40% YOY – internal growth.