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11 Open positions

Hybrid Level 1 Field Technician (MSP)

Irving, Texas, United States

Description:

About the Role Were seeking a Level 1 Service Desk Engineer to join a growing Managed Services Provider (MSP) environment leveraging the Kaseya stack. This role is ideal for someone who enjoys troubleshooting end-user issues, working within a structured process, and contributing to a collaborative technical support team. You'll provide first-line technical support to clients across multiple environments, assisting with endpoint troubleshooting, user account administration, and remote monitoring through Kaseya …

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Performance Engineer

Birmingham, Alabama, United States

Description:

Our client is looking for a Performance Engineer who conducts a wide range of quality control tests and analysis to ensure that software meets or exceeds specified standards and end-user requirements and monitor the performance of the production systems. In addition, the Performance Engineer provides guidance and collaborates with various groups to develop and deploy high performing applications and systems. Responsibilities Collaborates with application development teams to mitigate performance bottlenecks …

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Level 3 IT Project Engineer

Charlotte, North Carolina, United States

Description:

Job Description: The Senior IT Project Engineer is a senior-level technical resource responsible for designing, implementing, and supporting complex IT projects for clients. This role requires deep expertise across infrastructure, networking, cloud services, and security. It is a hands-on, client-facing position that demands a high degree of technical proficiency, professionalism, and clear communication. Key Responsibilities: Project Design Planning Review project scopes and participate in technical pre-sales discussions. Provide input on …

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Remote L3 System Engineer (local to Dallas)

Dallas, Texas, United States

Description:

Position Overview We are seeking an experienced, technically talented, and detail-oriented IT professional to join a prestigious MSP as a Project Engineer . This role is ideal for someone with a strong infrastructure background who thrives in dynamic, fast-paced environments and is eager to continue growing both technically and professionally. As a Managed Service Provider (MSP), they support the IT environments of multiple client organizations, ranging in size and complexity. …

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Centralized Services Engineer

McKinney, Texas, United States

Description:

Job Summary: The Centralized Services role is critical to lowering client risk, improving the other delivery areas, and providing innovation, and creativity to impact clients computing environments. The role is critical to identifying high impact client issues in order to create efficiencies across the entire client base. A CS engineer will be responsible for checking a variety of metrics and statuses on a daily, weekly and monthly basis, and provide …

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Level 2 MSP Engineer

Inwood, New York, United States

Description:

Were seeking a skilled and motivated Tier 2 MSP Engineer to join our growing team. This full-time, in-office position is ideal for an IT professional with solid hands-on experience supporting and maintaining client systems in a managed services environment. The ideal candidate will have strong skills in Windows Server administration, networking fundamentals, Microsoft 365, and basic-to-intermediate cloud technologies. This role focuses on resolving escalated service requests, implementing standard solutions, and …

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Level 3 System Engineer

Inwood, New York, United States

Description:

We're currently seeking an experienced and highly motivated Level 3 System Engineer to join our dynamic team. Position Overview This full-time, in-office role is ideal for a seasoned IT professional with over 10 years of hands-on experience in advanced systems engineering within an MSP environment. The ideal candidate will have deep expertise in Windows Server administration, networking, Azure cloud services, and virtualization platforms. In addition to leading complex technical initiatives, …

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Virtual IT Manager / Technology Alignment Manager (MSP)

Richardson, Texas, United States

Description:

About the Role: Were looking for a proactive and relationship-driven Virtual IT Account Manager (TAM) to serve as the strategic liaison between our clients and our technical teams. In this role, youll manage client relationships, ensure alignment between IT solutions and business objectives, and drive technology adoption and service satisfaction. Youll act as a virtual CIO (vCIO) or trusted advisor to SMB and mid-market clients, representing the voice of the …

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Contract Cybersecurity Technical Writer (Remote)

Description:

Job Summary: We are seeking a Technical Writer with a strong compliance background to lead the drafting and documentation of policies, procedures, and technical controls related to GLBA (Gramm-Leach-Bliley Act) and the FTC Safeguards Rule. This role bridges the gap between security/compliance leadership and operational execution, ensuring that required policies are written clearly, accurately, and align with regulatory expectations and internal standards. Youll work closely with compliance, cybersecurity, and IT …

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vCISO

Description:

Position Overview The Fractional Chief Information Security Officer (CISO) plays a pivotal role in partnering with small to medium-sized business (SMB) clients to strategically guide and oversee their information security initiatives. This role provides on-demand CISO services tailored to the unique needs of each client. Clients are supported with a comprehensive information security program that includes: Information security leadership Risk management Security governance Compliance alignment Security monitoring and reporting Security …

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