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16 Open positions

MSP Service Desk Engineer - Hybrid

Richmond, Kentucky, United States

Description:

Must have MSP Healthcare IT experience with requirement of 1-day in office About the Role They are a growing Managed Service Provider seeking a hybrid Service Desk Engineer to join their service delivery team supporting healthcare (orthopedic) clients. This role is ideal for a technically strong, client-facing engineer who thrives in fast-paced environments, values documentation and process, and takes pride in delivering exceptional support. As a Service Desk Engineer, you …

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Service Manager

Littleton, Colorado, United States

Description:

Job Title : Service Manager Reports to: Director of Technical Services Department: Service and Support Job Description: The Service Manager is responsible for managing the activities and responsibilities of the service desk team. As a part of this management, the Service Manager is also responsible for providing high-level technical assistance to the team and ensuring service and support is provided to customers at agreed levels. Why: This role exists to …

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Level 3 System Engineer

Description:

ONSITE - Richardson, TX Position Summary The Level 3 Project Engineer is a senior technical resource responsible for designing, implementing, and supporting complex IT projects in a managed services environment. This role serves as both a technical authority and project lead, owning delivery from planning through execution while ensuring systems are secure, scalable, and aligned with client business objectives. This position is ideal for an experienced engineer who thrives in …

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MSP Support Engineer - L1

Phoenix, Arizona, United States

Description:

Our Driving Force "We Do What's Right When No One Is Looking." This simple ideology stands at the core of everything we do, guiding our commitment to providing exceptional IT services for our clients, internal and external. Company Overview : We are a dynamic and forward-thinking technology solutions provider that empowers small to medium-sized businesses through streamlined IT processes. Our commitment to exceptional service and innovative solutions allows our clients …

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Remote L3 System Engineer (local to Dallas)

Dallas, Texas, United States

Description:

Position Overview We are seeking an experienced, technically talented, and detail-oriented IT professional to join a prestigious MSP as a Project Engineer . This role is ideal for someone with a strong infrastructure background who thrives in dynamic, fast-paced environments and is eager to continue growing both technically and professionally. As a Managed Service Provider (MSP), they support the IT environments of multiple client organizations, ranging in size and complexity. …

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Proactive Technology Advisor

McKinney, Texas, United States

Description:

The System Engineer (vCTO/TAM) will proactively design, implement and maintain comprehensive best practice assessments using an RSC (risk, security, compliance) management toolset for all client systems, asset management, and documentation. Aligns clients to best practices to proactively reduce reactive ticket counts. Through continuously scheduled onsite client site visits, establishes close technical relationship with clients primary point of contact and key users. Requirements: Wide service desk experience, preferably with a managed …

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