Field Based Account Manager -LPG

INDUSTRY: Petroleum Industry

CONTRACT DETAILS: Permanent

POSITION LOCATION: Windhoek, Khomas, Namibia

POSITON NAME: Field Based Account Manager -LPG

Job Purpose:

• The LPG FBAM is responsible to lead LPG packed and bulk sales in a highly competitive and rapidly evolving market.
• The FBAM is responsible to manage and grow a portfolio of customers consisting of different types and segments of bulk LPG consumers: Maintaining and developing existing customers and prospecting for new ones to capture volume growth and on the margins.
• The FBAM is required to deploy effective Distributor Management, Route-to-Market tools and build relationships with stakeholders to grow LPG customer base, Volumes and penetration

Principal Accountabilities:

The role holder is accountable to:

• Provide input in developing LPG business plans and strategies in Namibia, aligned with VEs LPG vision, strategy and direction, to grow business / market share/ deliver T&R; and implement the same on the ground.
• Use available / defined tools to manage customer / distributor portfolio to deliver results.
• Propose and make changes necessary in the LPG Route-to-Market structure to increase coverage, penetration & throughput (CPT)
• Implement actions to deliver improved metal management, increase cylinder turnaround ratio (CTR), reduce loss of metal to grey market, and control cylinder revalidation costs.
• Manage credit in line with VE credit policy / Manual of Authorities.
• Provide accurate sales forecasts for effective S&OP process
• Support the LPG Manager on working with Government and Industry to promote high standards, good practices and a level playing field through the development and enforcement of a robust regulatory framework for LPG.
• Market Intelligence gathering and reporting. Maintain data on issues such as market size, competition, market shares, pricing etc.
• Implement appropriate LPG marketing propositions & promotions, with support from Marketing.
• Conduct and support technical training for LPG distributors, their staff, and customers (including PoSs).
• Manage the business in compliance with VE LPG HSSE requirements, policies and guidelines. This includes conducting regular distributor / POS audits.

Marketing

• Brand Promotion: Grow market share in assigned Sales territory. Assist in the planning and implementation of any LPG customer events earmarked for the particular financial.

Supply Chain

• Provide accurate sales forecasts for effective S&OP process.
• Work with distribution to ensure smooth product delivery to customers.

HSSE / Technical

• Train customers and other stakeholders on product knowledge and HSSE.
• Address / Resolve all technical needs that customers may have.
• Deliver assigned health and safety plan items, including site audits, toolbox and other HSSE meeting participation, PI identification and reporting, TnT engagement, Defensive Driving Compliance, Fitness to Drive, VE safety rules / driving standards etc.

Key Challenges:

• Keep abreast with the rapidly evolving and increasingly competitive LPG market in Namibia, responding decisively and speedily to these changes, and at the same time endeavouring to remain ahead of competition.
• Effectively network with Retail team and commercial team to maximize synergy and LPG sales through retail channel and to B2B customers.
• Participate in lobby efforts with Govt. and other stakeholders to enhance LPG Regulatory framework.
• Develop business plans for all distributors with stretching objectives and targets to enable both VEN and distributor maximize business opportunities in the market.

Requirements

Job Knowledge, Skills & Experiences:

• Bachelor's degree preferably in Sales & Marketing or any related field
• Previous hands-on experience in FMCG channel/distributor management, selling & negotiation, marketing strategy, customer relationship management.

Only short-listed candidates will be contacted.

Closing date: 06 October 2025