Telecom Namibia Chief Commercial Officer

Telecom Namibia

VACANCY

Telecom Namibia

As a leading ICT player and equal-opportunity employer, Telecom Namibia is committed to innovation and service excellence. We are at the forefront of cutting-edge technologies, driving 5G expansion, cloud transformation, and managed cybersecurity services to enhance connectivity across Namibia. Our competitive remuneration and investment in human capital empower our employees to thrive in a rapidly evolving digital economy.

If you are a forward-thinking professional eager to shape the future of telecommunications, we invite applications for the following Executive positions based in Windhoek:

Position: Chief Commercial Officer (CCO)

Five-Year Contract

Reporting to: Chief Executive Officer

Job Grade: E Upper

Purpose of Role

The Chief Commercial Officer (CCO) is responsible for developing and executing Telecom Namibias commercial strategy, ensuring sustainable revenue growth across fixed, mobile, and digital services. The role demands a customer-centric, data-driven, and digitally savvy approach, aligning with global trends in AI-driven self-service, cybersecurity solutions, and high-performance connectivity in underserved areas.

Key Responsibilities

• Drive revenue growth by expanding into emerging digital markets (e.g., managed cybersecurity, cloud services, and enterprise solutions).
• Develop and implement a 5G commercialization strategy for rural and urban market segments.
• Oversee omnichannel customer experience, leveraging AI-driven self-service platforms.
• Lead pricing and bundling strategies, ensuring affordability and competitiveness.
• Strengthen partnerships with ISPs, enterprises, and government entities to expand digital services.
• Lead the digital transformation of sales and marketing functions, leveraging data analytics, automation, and digital channels to optimize customer engagement and drive revenue.
• Optimize channel strategies and pricing models to maximize profitability and market competitiveness.
• Oversee the implementation and optimization of CRM systems to enhance customer insights and personalize customer interactions.
• Conduct thorough market research and analysis to identify emerging trends, competitive threats, and growth opportunities.
• Oversee M&A, JVs, PPP activities, ensuring profitable expansion into new markets with key strategic partners.

Key Qualifications & Experience Requirements

• Bachelors Degree in Commercial, Business, or Electronic Engineering, or a related field, with a Postgraduate Qualification
• with a minimum of ten (10+) years of experience and in a senior commercial leadership role
• with relevant experience in the commercialisation and monetisation of 5G, cloud services, and digital transformation strategies is highly desirable.
• A Proven track record of driving revenue growth, market share expansion, and customer satisfaction with a strong understanding of digital marketing, sales, and customer experience strategies.
• Excellent leadership, communication, interpersonal skills and strong analytical and data-driven decision-making.

CLOSING DATE: Friday, 8 August 2025

This recruitment is managed by Elite Employment.

WE ENCOURAGE YOU TO APPLY BY SUBMITTING YOUR DETAILED CV ON THIS CAREER PAGE. (SUPPORTING DOCUMENTS ARE NOT TO BE SUBMITTED AT THIS STAGE.)

For any question or enquiries, please contact

Antoinette Druker

Email address: antoinette@eliteemployment.com.na

Office phone number: +264 83 723 4152

Any applications sent to Telecom Namibia directly will NOT be considered.

Only shortlisted candidates will be contacted.

Note: Telecom Namibia is an Equal Opportunity Employer and operates in line with affirmative action guidelines.