Sales Manager

INDUSTRY: Joinery Supplying

CONTRACT DETAILS: Permanent

POSITION LOCATION: Windhoek, Khomas, Namibia

POSITON NAME: Sales Manager

Purpose of the Role

Build, coach, and lead a high-performing B2B sales team that consistently wins.
Actively assist in acquiring new talent (hiring onboarding enabling performance
managing), establishing a repeatable sales system, and driving national revenue across
partners and key accounts whilst simultaneously increasing service levels
measurably, and improving execution discipline.

Core Responsibility

1. People Leadership & Team Building

• Workforce planning and hiring define role scorecards, structured
  interviews, and assessment tasks.
• Onboarding: implement 30 / 60 / 90 plans covering product, quoting,
  territory activation, and account planning.
• Coaching: weekly deep-dive 1:1 per rep (1 to 3h), ride-along, call
  reviews, and deal post-mortems.
• Performance management: clear KPIs, pipeline standards, quarterly
  reviews; run PIPs where necessary.
• Culture: high-accountability, customer-obsessed, team-first
  environment.

2. Sales System, Method & Cadence

• Standardize qualification (e.g., MEDDICC / BANT-lite), stages, exit
  criteria, and close plans.
• Operate a rhythm: daily priorities, weekly pipeline council / commit,
  Pipeline-Push Hour, and monthly strategy sessions.
• Set up and enforce CRM hygiene (contracts, notes, next steps,
  probabilities) and quote / BOQ standards.

• Enquiry acknowledgement within <2h.
• Quote: >90% within 6h; complex quotes within 12h.
• Regular customer communication on production order progress.
  

4. Key Accounts & Field Leadership

• Personally lead top 10 to 30 strategic accounts and complex bids: multithread
  relationships (owner, buyer, production).
• Territory design and rebalancing; account tiering and visit plans; win-loss analysis to refine plays.

5. Enablement & Playbooks

• Build a living library: discovery guides, objection handling, product /
  board cards, sample-unit scripts, competitive notes.
• Coordinate with Inside Sales / Quoting to improve speed / accuracy.
  reduce quote-to-order time by -20%.

6. Pricing, Mix & Margin Governance

• Guardrails for discounts; approval workflows; product mix strategies
  (fast movers vs long tail).
• Work with Management on market intel; support biannual price resets
  (incl. discount bonanza) based on popularity data

• Map and develop ecosystems; under your supervision: plan demos and
  events.
• Promote showroom / sample strategies
  Drive partner acquisition, onboarding, launch, and performance
  management.

8. Reporting & Continuous Improvement

• Weekly exec read-out; monthly board-style dashboard (revenue, GP,
  activity, forecast, partner status, SLAs)
• SOP creatin and iteration; institutionalise learnings into the playbooks.
  Negotiate and maintain preferred pricing / terms and simple rate cards
  for frequently used internal items.
• Coordinate internal communications on order status and ETAs with
  relevant teams.

Qualifications & Experience

• 5 to 8+ in sales; 3+ years leading a sales team
• Track record building teams and delivering against national / territory targets.
• Comfortable with technical / project-based selling
• Valid driver's license; regular travel across Namibia (possibly occasional SADC).
• Nice to have industry network across Namibia / southern Africa.

Skills & Competencies

• Leadership: Talent selection, coaching, performance management, culture building.
  Commercial: Territory design, funnel management, pricing discipline, GP-mix
  management.
• Operational: Forecasting, SOPs, cross-functional orchestration from quote to
  delivery.
• Customer: Discovery, solution mapping, negotiation, executive communication.

Only short-listed candidates will be contacted.

Closing date: 10 September 2025