Job Title: IT Officer
Location: Nairobi, Kenya
Industry: Real Estate
Gross Salary: KES 50,000

Job Purpose

Our client, a well-established and growing real estate company, is looking to hire a reliable and proactive IT Officer to support and maintain their IT infrastructure and systems. The ideal candidate will play a critical role in ensuring seamless technology operations, strengthening cybersecurity measures, and providing technical support to all departments. The role requires a hands-on professional who thrives in a dynamic work environment and has a strong foundation in systems administration, hardware and software troubleshooting.

Key Responsibilities:

Systems & Network Management:

• Maintain and monitor the company's IT infrastructure including hardware, software, internet, routers, printers, and other peripherals.
• Install, configure, and support servers, email systems, and ERP/CRM software tools.
• Administer networks, manage user access, and ensure optimal system performance with minimal downtime.

IT Support & Troubleshooting:

• Provide timely and effective end-user technical support (onsite and remote).
• Troubleshoot hardware and software issues across various devices and platforms.
• Document and follow up on recurring issues and proactively implement solutions.

Cybersecurity & Data Protection:

• Implement and maintain firewalls, antivirus software, backup solutions, and access control systems.

• Ensure secure data storage, regular system backups, and business continuity protocols.
• Conduct periodic audits of IT systems to ensure adherence to cybersecurity standards.

Vendor & Asset Management:

• Liaise with vendors for the procurement of IT equipment and services, ensuring quality and value for money.
• Keep an updated inventory of IT assets and manage hardware/software life cycles.
• Track licenses, renewals, and warranties for all IT equipment and tools.

Policy & Compliance:

• Develop and enforce IT policies and procedures in line with industry best practices.
• Ensure compliance with data protection regulations and IT governance standards.
• Educate employees on IT security policies and digital safety awareness.

Innovation & Strategy:

• Identify opportunities to improve the organizations IT setup and recommend cost-effective solutions.
• Support digital transformation initiatives and keep abreast of new and emerging technologies.
• Collaborate with leadership to align IT systems with business goals and operational needs.

Key Qualifications and Skills:

• Bachelors Degree in Computer Science, Information Technology, or related field.
• At least 3 years of proven experience in a similar IT support or administration role (real estate or construction industry preferred).
• Strong understanding of IT systems, networking, and security fundamentals.
• Hands-on experience with ERP, CRM, cloud systems, and collaboration tools.
• Proficiency in installing, configuring, and maintaining hardware and software systems.

• Excellent problem-solving, organizational, and communication skills.
• High level of integrity, attention to detail, and the ability to handle confidential information.
• Certification in CompTIA A+, Network+, Security+, or MCSE/MCSA is an added advantage.
• Self-starter with the ability to work independently and manage multiple priorities.

Why join them?

• A collaborative and fast-paced work environment.
• Opportunities for continuous learning and career progression.
• A chance to contribute meaningfully to quality housing development in Kenya.
• Performance-based bonuses and recognition programs.

How to Apply:

Submit your updated CV, along with your salary expectations and availability, through our Careers Page.

If you encounter any difficulties during the application process, please contact us at +254 784 155 512.

Gap Recruitment Services Limited is a professional recruitment firm. We do not charge candidates at any stage of the recruitment process and are committed to equal opportunity hiring.